Market Development Executive

Aston CarterSaint Paul, MN
$31 - $32Remote

About The Position

This role offers an exciting opportunity to help launch a new local delivery partner program by recruiting small businesses across the Minneapolis and St. Paul regions. You will visit prospective businesses in person, present the benefits of joining the delivery partner program, guide them through the application process, and support them through to launch. You will collaborate closely with a Field Manager and other local contractors, leverage CRM tools to manage your pipeline, and help organize community-based recruitment events. The position involves regular travel of up to a two-hour driving distance and offers uncapped commission based on the successful conversion of partners.

Requirements

  • 1–2 years of experience in sales and/or customer service.
  • Outside or field sales experience required.
  • CRM experience required, with Salesforce strongly preferred.
  • Demonstrated customer service skills and the ability to build rapport quickly with small business owners.
  • Strong communication skills, including clear verbal presentation and active listening abilities.
  • Proven ability to manage and track leads, activities, and pipeline within a CRM system.
  • Attention to detail and the ability to accurately maintain and update data in spreadsheets and CRM tools.
  • Problem-solving skills to support applicants and resolve issues in the field.
  • Tech-savvy, with experience working with multiple systems and technology platforms.
  • Ability to travel up to four hours round-trip daily within the assigned territory.
  • Professionalism, reliability, and a high sense of urgency when working with customers and partners.
  • Enthusiasm for working with others and collaborating in a team environment.

Nice To Haves

  • Bilingual skills in Spanish or Somali are a strong plus.
  • Prior field sales experience is a plus beyond the minimum requirement.
  • Experience in roles involving sales and/or negotiation with customers is a plus.
  • Experience building relationships with community organizations, chambers of commerce, or local business associations is beneficial.
  • Interest in supporting small businesses and building long-term community partnerships.

Responsibilities

  • Visit prospective small businesses door to door in targeted towns within up to a two-hour driving distance to introduce the delivery partner program.
  • Present and pitch the new delivery program opportunity to prospective businesses and generate interest in applying.
  • Qualify prospective businesses based on program criteria and guide them through the full application process.
  • Lead and track sales and recruitment activities using a CRM system, managing and updating the pipeline in Salesforce.
  • Support the Field Manager in planning, coordinating, and hosting recruitment events in the community, such as lunch-and-learn sessions and town hall meetings.
  • Partner with the Field Manager to engage local influencers, including chambers of commerce and economic development associations, to drive referrals and expand outreach.
  • Import and maintain prospect and partner data by uploading Excel spreadsheets into Salesforce on a weekly basis.
  • Drive referrals through community organizations and build strong community partnerships with small businesses.
  • Provide exceptional customer service and clear communication to prospective and newly onboarded partners throughout the recruitment and onboarding process.
  • Troubleshoot and resolve issues for applicants in the field, ensuring a smooth application and launch experience.
  • Manage daily travel schedules efficiently to maximize in-field recruitment activity across assigned territories.
  • Collaborate with other local contractors and team members to share insights, best practices, and progress updates.

Benefits

  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital
  • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave)
  • Mileage reimbursement
  • Monthly phone bill expense reimbursement
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