Market Development Advisor
About The Position
The Market Development Advisor supports the market's ability to execute strategic priorities, address complex operational challenges, and deliver consistent results across key initiatives. This role provides dedicated leadership and oversight for complex, high-visibility work, driving cross-functional collaboration, operational excellence, and the successful execution of strategic initiatives. The Market Development Advisor leads and coordinates complex operational and strategic initiatives that support market development goals. This role is responsible for developing, communicating, and implementing project and operational plans; monitoring progress against established objectives; mitigating risks; resolving issues; and ensuring successful execution of key initiatives. The advisor identifies and secures resources, develops work plans, schedules, and collaborates with internal business partners and external stakeholders as needed. The Market Development Advisor serves as a key leadership and coordination resource for highly complex, high-visibility, and cross-functional work within the market. The role provides strategic guidance, stakeholder management, and problem-solving expertise to support initiatives that span multiple business areas, helping to remove barriers, resolve challenges, drive alignment, and promote consistency across the market initiatives. In addition to supporting defined projects, the advisor addresses emerging market needs and operational challenges that often lack a clearly defined path forward. The role brings clarity, structure, and forward momentum to ambiguous situations by identifying stakeholders, assessing dependencies and risks, defining actionable approaches, aligning efforts across teams, and driving work through resolution. The advisor connects initiative execution to broader market objectives and helps ensure operational challenges, process improvement opportunities, and strategic priorities are effectively addressed. The Market Development Advisor prepares reports, facilitates meetings, communicates status and recommendations, establishes priorities, coordinates cross-functional efforts, and ensures achievement of key milestones and deliverables. This position exercises independent judgment on complex issues, operates with minimal supervision, and applies analytical thinking to determine effective solutions and drive business results.
Requirements
- Bachelor's degree.
- 3+ years of experience in Medicaid and/or health plan operations.
- 3+ years of experience leading large-scale projects and coordinating cross-functional teams.
- Demonstrated success building and maintaining effective working relationships within a highly matrixed environment.
- Strong critical thinking and problem-solving skills, with the ability to assess complex situations, navigate ambiguity, and provide actionable recommendations.
- Strong organizational, communication, and stakeholder management skills.
- Passion for contributing to an organization focused on continuous improvement and operational excellence.
Nice To Haves
- Reside in the state of Ohio or a bordering state.
- Project Management Professional (PMP), Agile, and/or Six Sigma certification, or demonstrated experience applying project management and process improvement methodologies.
- Self-provided internet service with at least a download speed of 25 Mbps and an upload speed of 10 Mbps (wireless, wired cable or DSL connection suggested).
- Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.
- Occasional travel to Humana's offices for training or meetings may be required.
Responsibilities
- Develops, communicates, and implements project and operational plans.
- Monitors progress against established objectives.
- Mitigates risks and resolves issues.
- Ensures successful execution of key initiatives.
- Identifies and secures resources.
- Develops work plans and schedules.
- Collaborates with internal business partners and external stakeholders.
- Provides strategic guidance, stakeholder management, and problem-solving expertise.
- Removes barriers, resolves challenges, drives alignment, and promotes consistency across market initiatives.
- Brings clarity, structure, and forward momentum to ambiguous situations.
- Identifies stakeholders, assesses dependencies and risks, defines actionable approaches, aligns efforts across teams, and drives work through resolution.
- Connects initiative execution to broader market objectives.
- Ensures operational challenges, process improvement opportunities, and strategic priorities are effectively addressed.
- Prepares reports, facilitates meetings, communicates status and recommendations, establishes priorities, and coordinates cross-functional efforts.
- Ensures achievement of key milestones and deliverables.
- Exercises independent judgment on complex issues.
- Operates with minimal supervision.
- Applies analytical thinking to determine effective solutions and drive business results.
Benefits
- Medical benefits
- Dental benefits
- Vision benefits
- 401(k) retirement savings plan
- Time off (including paid time off, company and personal holidays, paid parental and caregiver leave)
- Short-term disability
- Long-term disability
- Life insurance
- Bonus incentive plan
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
