Market Data Operations Analyst

Intercontinental Exchange Holdings, Inc.Atlanta, GA

About The Position

This group is responsible for the management, provisioning, reporting, and overall usage compliance of third-party market data both internally and externally. The Market Data Operations Analyst I is responsible for producing timely, accurate usage reporting to various Third-Party Market Data Suppliers; ensuring corresponding invoices are processed promptly and efficiently to enable timely payment to those suppliers; overseeing market data entitlement controls based on a broad array of Third-Party Market Data Supplier guidelines and policies; managing various projects and source-mandated change management processes; and assisting in the preparation and maintenance of usage analytics, market data trends, and other meaningful data aggregation that supports decision-making across the business. The candidate should possess the following skills: team-oriented; self-motivated; able to work well independently; a strong sense of responsibility; strong communication and presentation skills; project management experience; strong analytical skills; the ability to achieve repeatable results; and the ability to process information quickly and develop a working understanding of Third-Party Market Data Supplier policies.

Requirements

  • Bachelor's degree preferred (or equivalent industry experience in lieu of a degree)
  • Proficiency in Microsoft Office
  • Working experience in project management, data analytics, or a similar function
  • A proactive approach to learning, problem identification, and problem resolution
  • Keen attention to detail
  • The ability to work both independently and within a team environment
  • Service-oriented toward both internal and external parties
  • Strong organizational, prioritization, and time management skills
  • Strong written, oral, and interpersonal skills

Nice To Haves

  • Experience with generative AI tools and structured prompt engineering considered a plus
  • Exposure to workflow automation or basic scripting (e.g., Python, SQL, Excel macros) considered a plus

Responsibilities

  • Oversee and participate in the preparation and distribution of consistent, comprehensive usage reporting of ICE Data Services' client base to various Third-Party Market Data Suppliers on a monthly, quarterly, semi-annual, and annual basis.
  • Participate in initiatives to centralize and automate Third-Party Market Data Supplier reporting and expense data across multiple business units.
  • Validate invoices through reconciliation against both usage reporting and contractual obligations.
  • Collaborate with key market data and corporate systems stakeholders to streamline payment processes, with the goals of reducing payment cycles, maintaining go-forward efficiencies, and monitoring areas for continuous improvement.
  • Monitor trends for abnormalities, inconsistencies, and fluctuations that may require further research or investigation.
  • Collaborate with new and existing clients to facilitate and streamline the market data entitlement onboarding process.
  • Coordinate third-party source approvals and ensure compliance with supplier policies.
  • Consult with Third-Party Market Data Suppliers and internal stakeholders to resolve queries regarding client entitlements, usage reporting, and billing.
  • Oversee and reconcile change management processes involving various elements of Market Data Operations and Compliance.
  • Manage special projects and tasks as assigned.
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