Market Cashier/Server - Silvertip Resort

Stone Creek Resorts • Canmore, AB

12d • Hybrid

About The Position

This role involves processing transactions, taking food and beverage orders, and maintaining a clean and organized work environment. You will also support operations at Bunkers, our on-course shop, ensuring golfers have access to snacks and refreshments while enjoying their game. As a Market Cashier/Server, you will be a key member of our Food & Beverage team, ensuring a welcoming and efficient experience for guests.

Requirements

• Eligible to work in Canada.
• ProServe certification required (or willingness to obtain).
• Ability to lift up to 50lbs occasionally, 30lbs frequently, and 20lbs constantly.
• Strong customer service, teamwork, and communication skills.
• Ability to work in a fast-paced, team-oriented environment.
• Comfortable working in a variety of indoor and outdoor conditions.

Nice To Haves

• Previous experience in customer service, retail, or food & beverage preferred.

Responsibilities

• Greet and assist customers warmly, creating a welcoming environment that encourages repeat visits.
• Process customer orders and payments accurately using the Point-of-Sale (POS) system.
• Serve food and beverages promptly and courteously, adhering to service standards.
• Adhere to ProServe standards and all local alcohol service regulations, verifying identification and ensuring responsible service.
• Provide attentive service at Bunkers, ensuring golfers have access to refreshments.
• Maintain cleanliness and organization in both the market and Bunkers, following health and safety regulations.
• Conduct inventory counts and assist with restocking shelves and rotating products.
• Routinely check product use-by dates, removing expired items and reporting discrepancies.
• Address guest inquiries and concerns professionally, escalating issues when necessary.
• Collaborate with kitchen staff and fellow team members to ensure smooth operations.
• Inform guests about daily specials and promotions, encouraging sales.
• Follow shift instructions, including cleaning, table setting, and collecting materials from other departments.
• Assist in other areas of the Resort as needed.
• Reconcile transaction lists from credit card machines with POS records.
• Prepare deposit envelopes, record deposit amounts, and complete safe depository procedures.
• Document and report incidents or accidents that occur during service.

Benefits

• Discounted golf privileges
• Discounted staff meals
• Discounted restaurant meals
• Discounted grocery and golf shop purchases at Silvertip Resort & Eagle Ranch Resort
• Staff Accommodation on site ($23 per day)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed