Marine Surveyor - Houston, TX

Engle Martin•Katy, TX

2d•Onsite

About The Position

EIMC, an Engle Martin company, is an independent marine consulting services company providing supply chain loss control and claims investigation expertise to insurers, brokers, 3PLs and industrial partners. The Operations Team Leader will provides leadership and direct supervision to a team of Operations Specialists who support claims and risk management team scheduling, resource allocation, client communications, document production, database administration, vendor management, and sales activities. The Marine Surveyor effectively determines and communicates the extent of loss or damage associated with ocean marine claims in a variety of business classes. The Marine Surveyor provides loss control survey supervision inspection and auditing services throughout the marine industry. The position assists the client in fulfilling its obligations under marine policies to policyholders and helps safeguard the insurer’s reputation and efficacy.

Requirements

Bachelor’s degree preferred; high school diploma or equivalent required
At least three years of prior experience in ocean marine surveying or other marine insurance-related work, or a graduate of a maritime college with valid merchant marine licensure
Prior experience working with a cloud enterprise software solution preferred

Nice To Haves

Strong research and investigative skills
Skilled in analyzing, interpreting, and reporting pertinent information (discerning the essential from the non-essential)
Time management with the ability to manage multiple priorities and meet deadlines
Excellent written and verbal communication skills with a commitment to providing excellent customer service
Conflict resolution and negotiation skills
Organized and detail-oriented
Proficient in Microsoft Office suite
Ability to quickly learn and become proficient in multiple internal platforms
Ability to work both independently and as part of a team

Responsibilities

Independently completes required tasks in relation to survey assignments within the normal spectrum of operations.
Develops familiarity with marine claims handling and accepts a limited caseload as assigned.
Communicates and coordinates with internal and external parties to ensure timely scheduling of surveys.
Conducts surveys within assigned territory; may be assigned surveys that are outside normal territory that requires travel and overnight stay.
Identifies nature, cause, and extent without routine assistance and limited guidance.
Possesses and effectively utilizes testing and sampling tools.
Routinely produces clear, concise, and grammatically correct reports which require minimal editing by leader and follows company standards and SLAs (Service Level Agreements).
Engages in peer reviews with others as directed.
Consistently logs time and expenses with attention paid to estimates and client intent.
Develops understanding of financial and technical aspects of marine insurance.
Granted supervised authority to communicate with known clients by copied email when appropriate; demonstrates timely reliability to clients.
Pursues and completes NAMS (National Association of Marine Surveyors) and/or Lloyds credentialing.
Establishes and maintains positive working relationships with other members of the organization across departments, divisions, and locations.
Maintains the confidentiality of proprietary and sensitive information, exercising sound judgment and discretion in any disclosure of information related to the company and its endeavors.
Upholds the values of Engle Martin and Our Foundation.