Marine Fisheries Law Enforcement Telecommunicator
About The Position
The primary mission of the North Carolina Department of Environmental Quality (DEQ) is to provide science-based environmental stewardship for the health and prosperity of all North Carolinians. The North Carolina Department of Environmental Quality (DEQ) is the lead stewardship agency for the protection of North Carolina's environmental resources. The organization, which has offices from the mountains to the coast, administers regulatory programs designed to protect air quality, water quality, and the public's health, and works to advance in all-of-the-above energy strategy that fits North Carolina's needs. DEQ also offers technical assistance to businesses, farmers, local governments, and the public and encourages responsible behavior with respect to the environment through education programs provided at DEQ facilities and through the state's school system. DEQ touches the lives of all North Carolinians in many ways to enhance and ensure our quality of life. This purpose of this Marine Fisheries Law Enforcement Telecommunicator is to provide communications support to ensure safety for the Marine Patrol Officers and other Division employees. The telecommunicator is also responsible for providing back-up to the Receptionist with the handling of all incoming telephone calls on a multi-switchboard in the Division. The telecommunicator must be able to work rotating shifts including nights, weekends and holidays. Provide a variety of support functions to Marine Patrol Officers, whose area of jurisdiction encompasses all coastal and joint waters from the Virginia to South Carolina State Line. Monitor radio traffic and relay information when communication difficulties exist in the field. Also, broadcast BOLOs for stolen vehicles, stolen vessels, armed robberies and any other traffic that may affect officer safety. DCI and FIN: Receives requests from field officers for DCI (Division of Criminal Information) and FIN (Fisheries Information Network) computer support.
Requirements
- High school or General Educational Development (GED) diploma and sufficient experience to demonstrate an ability to work effectively under pressure situations; or an equivalent combination of education and experience.
- Must meet the applicable education, employment, and training standards as required to be Department of Criminal Information (DCI) certified.
- Must be DCI certified or become certified within 120 days of employment.
Nice To Haves
- DCI Certification preferred but not required. Certification will be required within 120 days.
Responsibilities
- Safety of all Marine Patrol Officers and DEQ staff. Safety checks and knowing locations of all on duty officers are top priorities.
- Maintaining a “CAD” log for all officer activity.
- Maintain all training and certifications required.
- Answering incoming calls from the public and transferring to the appropriate employees. Serves as backup for the receptionist. Assists public with general questions as well as violation reporting for law enforcement.
- Dependability and punctuality are very important.
- Running checks for officers in the field through multiple platforms including FIN, GoOutdoors, CJLEADS, DCI, and eWarrants.
Benefits
- Eligibility for the Public Service Loan Forgiveness Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
