Marine Fire Service Technician
About The Position
Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.
Requirements
- 5+ years of experience in low voltage and Fire/Life Safety systems
- Experience with addressable fire alarm systems (Tyco, Zettler, Minerva preferred)
- Ability to read technical drawings and manuals
- Strong troubleshooting skills
- High School Diploma or equivalent
- Valid driver’s license
Nice To Haves
- NICET Level II or higher
- Marine or offshore system experience
- Experience with loop-based architecture and networked fire panels
Responsibilities
- Receive service calls from Service Team, including a brief description of equipment/system malfunctions
- Contact customer representative and ascertain equipment/systems problems
- Diagnose problems and perform service and repairs on marine and offshore fire detection systems, with emphasis on addressable fire alarm platforms (Tyco / Zettler / Minerva series, including T2000 panels)
- Follow prescribed troubleshooting procedures and refer to technical manuals and OEM documentation
- Service, troubleshoot and install Fire & Life Safety systems, including Tyco Marine and Zettler systems
- Read and interpret blueprints, diagrams, and schematics
- Support Sales and Business leader on commercial proposal elaboration, defining service and project scopes and solutions
- Support commissioning, testing, and loop/device diagnostics
- Provide excellent customer service and communication
- Participate in on-call rotation and emergency response activities
- Train and mentor team members when applicable
Benefits
- competitive benefits package
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
