Marine Conservation Associate

The Marine Mammal CenterKailua, HI
$26 - $29Onsite

About The Position

The Marine Conservation Associate supports the day-to-day operations of Ke Kai Ola, The Marine Mammal Center’s Hawaiian Monk Seal Hospital located in Kailua-Kona, Hawai?i. This role helps advance efforts to protect Hawaiian monk seals, strengthen community stewardship, and engage community members as co-designers in conservation solutions. The Marine Conservation Associate will also cross-train to support public programs and hospital operations and helping to bridge community engagement, education, and animal care to further the Center’s mission and impact.

Requirements

  • Enthusiasm for environmental conservation and marine life.
  • Knowledge of Hawaii’s natural resources and unique challenges.
  • Ability to foster positive relationships with a variety of stakeholders and community members (familiarity with Hawaiian communities, culture, and customs is highly desirable).
  • Ability to provide exceptional customer service to diverse audiences.
  • Ability to provide conflict resolution, maintain adaptability, empathy, and optimism under pressure.
  • Ability to convey information effectively, both orally and in writing.
  • Ability to understand and follow written and oral instructions and priorities as set by management.
  • Ability to work collaboratively and maintain open communication in a team environment.
  • Ability to learn from change, challenges, and feedback.
  • Minimal organizational skills or ability to learn attention to detail, multi-tasking, and time-management.
  • Minimal skills or ability to learn Microsoft Office applications (Excel, Outlook, PowerPoint, SharePoint, Word) and videoconference technology (Slack, Teams, Zoom).
  • Ability to build and sustain effective working relationships with people from diverse backgrounds while demonstrating self-awareness, respect, and professionalism.
  • Willingness to support and participate in The Marine Mammal Center’s diversity, equity, and inclusion programs.
  • This position requires a combination of education and experience equivalent to being currently enrolled in college or having an associate or bachelor’s degree in administration, education, marine science or related field; and at least 1 year of experience in customer service or equivalent experience.
  • Valid driver license with acceptable motor vehicle record to maintain standards of insurability. (Must be 21+ years old as frequently driving company vehicles is required for this position.)

Nice To Haves

  • Familiarity with Hawaiian communities, culture, and customs is highly desirable.

Responsibilities

  • Assist in building and maintaining community and partner relationships in a respectful and culturally grounded way.
  • Participate in data collection events including, but not limited to, surveys, focus groups, and listening sessions.
  • Assist in carrying out action products as defined by the community co-design process.
  • Lead site tours and participate in ongoing public, donor, and organizational functions and events as assigned.
  • Provide administrative support of the preparation and submission of project reports for internal and external partners and grant funders.
  • Assist in post-project analysis to identify successes, challenges, and opportunities for future initiatives.
  • Perform routine husbandry needs for Hawaiian monk seal patients, including but not limited to feeding and cleaning.
  • Support public hotline by answering calls from public, partner agencies, and others.
  • Assist in the delivery and engagement of marine science content while providing excellent customer service while presenting marine science curriculum through best practices and providing a safe and positive learning environment and experience.
  • Provide support of volunteer coordination as assigned.
  • May represent and promote the Center through donor cultivation participation in partnership with the department as opportunities arise.
  • Perform special projects and research as assigned.
  • Perform other duties as assigned.

Benefits

  • Holidays
  • Sick Time
  • Vacation
  • Medical, Dental, and Vision
  • Life Insurance
  • Long Term Disability Insurance
  • 401k Retirement Plan
  • Employee Assistance Program
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