Marina Technician I - G111 - Lake Oliver Marina

Columbus Consolidated Government•Parks & Recreation, GA

2d•Onsite

About The Position

This position performs administrative, clerical, and counter work at City Marina with a strong emphasis on customer service of routine difficulty involving typing, filing, data entry, answering telephones, working a cash register, and selling bait and concessions. The role is responsible for vessel launching and maintaining accurate counts of all vessels. It also involves conducting tours of the facility for VIPs and tour groups, and a continuous effort to improve operations and work processes. This position is required to supervise state inmate labor.

Requirements

Knowledge of policies and procedures and departmental operating standards; recordkeeping, report preparation, filing methods and records management techniques; correct English usage, including spelling, grammar, punctuation, and vocabulary; general office procedures, policies and practices, as well as basic knowledge of computer/VDT and other general office equipment; applicable state, federal and local laws, rules and regulations; computer applications related to the work and cash register operations.
Skill in using tact, discretion, initiative, and independent judgment within established guidelines to deal skillfully with a diversity of visitors under a variety of circumstances; analyzing and resolving office administrative situations and problems; researching, compiling, and summarizing a variety of informational and statistical data and materials; the use of a cash register; the use of a typewriter and/or word processing software and equipment; operating and routine maintenance of general office machines such as copiers, facsimile machines (FAX) and telephone systems and communicating orally with visitors and departmental staff in order to give and receive information in a courteous manner.
Knowledge and level of competency commonly associated with the completion of specialized training in the occupational field, in addition to basic skills typically associated with a high school education.
Must possess a valid driver's license.

Responsibilities

Runs cash register selling bait, tackle, and concession items.
Responsible for vessel launching and keeping accurate counts on all vessels.
Types letters, memos, charts, labels, reports, and/or other correspondence using a word processor or typewriter.
Answers phone, takes messages, screens calls, provides information to callers, receives citizen complaints, and directs calls and messages to the appropriate person.
Opens, stamps, sorts, and distributes incoming mail.
Enters and retrieves a variety of routine and complex information into a computer terminal; uses the computer system to retrieve a variety of daily, monthly, and yearly reports.
Files and retrieves documents in an orderly fashion so that materials can be easily located.
Greets and welcomes visitors. Directs them to the appropriate area or assists them with information or answers questions.
Schedules appointments, meetings, or reservations at the request of staff.
Conduct tours of the facility for VIPs and tour groups of varying sizes.
Carries out a continuous effort to improve operations and work processes; and works cooperatively and jointly to provide continuous improvement and customer-driven service.
Performs other related duties as assigned.
Supervises state inmate labor.