About The Position

Washington Sailing Marina, managed by Guest Services, Inc., is now hiring FT and PT marina supervisors. The Supervisor position is a full-time (30+ hours) position. All staff are required to work at least one day a weekend. The marina is staffed 7 days a week from 9am to 5pm. This position also provides the possibility for growth within the marina leadership. Starting pay for this position is $19.00 per hour and can be increased commensurate with the skills and experience of a candidate. If you love working outdoors and enjoy providing guests with memorable experiences, this is an incredible opportunity for you to join our All-Star Team!

Requirements

  • High School Diploma or GED required.
  • First Aid and CPR certification.
  • Ability to swim and comfort around the water.
  • 5+ years of boating and/or marine related experience.
  • Currently possess or ability to obtain a Boater Safety Course Certificate or Boating License.
  • Computer proficiency with the ability to utilize Microsoft Office Suite.
  • Flexible availability for frequent early morning, evening, and weekend shifts.

Nice To Haves

  • Sailing, Powerboating, rowing and/or paddling knowledge and experience preferred.
  • Supervisory experience preferred.

Responsibilities

  • Direct day-to-day operations of the site including open and/or closing responsibilities.
  • Administer front desk operations to maximize service-oriented staff performance.
  • Serve as a point of contact for customers by responding to inquiries, resolving complaints, and collaborating with the WSM management team.
  • Oversee ordering, inventory control and stocking of merchandise across retail food and beverage and marina maintenance repair operations to ensure accuracy, drive strategic sales and optimize product placement to deliver a compelling guest experience and meet GSI standards.
  • Creates and implements preventive maintenance programs for infrastructure/equipment and enforces a comprehensive risk management program for managing boat/vessel scheduling, slip leasing and collection of payments.
  • Verifies payments of invoices to ensure accurate billing and resolves discrepancies when appropriate.
  • Reviews and prepares daily sales and cash reports, end-of-the month sales reports, in addition to the preparation of budgets and financial statements.
  • Inspect the facility daily and weekly to maintain safe operation of facilities, equipment, docks and grounds.
  • Ensure the cleanliness and sanitary conditions of all building facilities including bathrooms, shower rooms, storage areas, and the store.
  • Ensure comprehensive completion of incident reports.
  • Notify the General Manager and District Leadership of all unusual events, circumstances, or other safety or quality control issues in a timely manner.
  • Supervise on-duty staff members and cultivate a culture of respect and accountability.
  • Monitor daily staff performance, provide feedback, and facilitate a culture of accountability.
  • Assist in the management of Rental Programs and Sailing Programs.
  • Support district operations, programs, and special events.
  • Always represent the company professionally.
  • Maintain and enhance the company’s image when interacting with clients, guests, associates, and vendors.

Benefits

  • Possibility for growth within the marina leadership.
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