Marina Dockhand

Acme Marina Management LLC•Marco Island, FL

2d•Onsite

About The Position

The Dockhand supports the marina team by delivering excellent service to marina members and guests. This role involves a wide range of responsibilities, including daily dock operations and assisting boaters as needed. The Dockhand helps maintain a safe, clean, and well-organized harbor and marina facility while consistently providing high-quality customer service and enhancing the overall member experience.

Requirements

Ability to work safely around the water
Must be able to swim
Ability to lift 30 pounds
Eagerness to engage in a growing, fast paced, and industry-leading company
Consistently treats others with dignity and respect
Genuinely serves others with humility and a positive attitude
Always communicates effectively and courteously with fellow teammates and members
Continuously follows policies and procedures while seeking out new and better ways of accomplishing duties
Gladly provides responsive, and high level of service to our teammates and members
Availability to work overtime when required

Nice To Haves

Basic boat handling skills
Previous marina experience
Previous customer service experience

Responsibilities

Provide P32 members with the best experience possible
Greet all customers in a manner that reflects a kind, courteous, and professional character
Assist in orienting members and guests to the marina, facilities, and respond to commonly asked questions
Support customers with general boating needs
Wash, clean, and maintain vessels to ensure they are presentable, safe, and ready for use
Maintain the cleanliness and readiness of vessels, docks, and marina equipment
Clean and maintain restrooms, docks, walkways, grounds, and other areas as designated by management
Ensure docks and equipment are operational at all times
Comply with OSHA regulations, environmental regulations, and adhere to all site rules and expectations
Perform other duties as assigned by the Manager