MAP Support Specialist
About The Position
The Minnesota River Area Agency on Aging (MNRAAA) provides advocacy, information, resources and assistance so that older adults can maintain the lifestyle of their choice. Minnesota Aging Pathways is a free statewide service of the Minnesota Board on Aging, in partnership with Minnesota's Area Agencies on Aging. Minnesota Aging Pathways helps older Minnesotans and their families by connecting to local services, finding answers, and getting the help they need. MNRAAA is seeking a part-time Minnesota Aging Pathways Support Specialist. This role supports Minnesota Aging Pathways staff by entering data into the Client Tracking System, preparing and managing incoming and outgoing mailings for all MAP departments, and assisting MAP Supervisors with reporting, meeting agenda creation and note taking.
Requirements
- High school degree
- One year of customer service, data entry or clerical experience.
Nice To Haves
- Strong ability to convey information clearly and effectively to older adults, their families, and team members.
- Aptitude for identifying issues and implementing effective solutions to improve service delivery.
- Maintaining a high standard of conduct and integrity in all interactions.
- Adaptability in changing needs and circumstances, ensuring the best possible care for older adults.
- Ability to effectively plan, prioritize, and execute tasks within set deadlines to maximize productivity and efficiency.
Responsibilities
- Preparing and managing incoming and outgoing mailing and documenting accordingly in the Client Tracking System.
- Supporting Minnesota Aging Pathways supervisors with reporting, meeting agenda creation and notetaking.
- Assisting with the management of Minnesota Aging Pathways material inventory.
Benefits
- Paid vacation, sickness, and holiday time.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
