Manufacturing Training Manager

FuelCell Energy•Torrington, CT

1d•$75,000 - $87,500•Onsite

About The Position

The Training Manager is responsible for coordinating, monitoring, and optimizing operations training programs across multiple production cells and departments. This individual serves as the central point of contact for employee development activities, partnering closely with supervisors, trainers, production leaders, Quality, EHS, and Operations to ensure that training resources are effectively deployed and workforce capabilities keep pace with manufacturing growth. This role is responsible for maintaining training records, tracking employee proficiency and qualification status, identifying training gaps, balancing training workloads across cells, and helping Operations build sustainable training capacity. The Training Manager will provide visibility into organizational training progress and support data-driven decisions regarding workforce development, cross-training, certification, and onboarding effectiveness.

Requirements

High School Diploma or Trade School required.
Minimum 5 years of experience in manufacturing, operations, workforce development, training coordination, production supervision, or a related field.
Experience tracking employee qualifications, training progress, certifications, and proficiency levels.
Strong understanding of manufacturing processes, work instructions, safety requirements, and operational workflows.
Experience coordinating activities among multiple departments and stakeholders
Proficiency with Microsoft Office, training databases, learning management systems, and reporting tools
Strong organizational, communication, and problem-solving skills
Ability to influence and collaborate effectively with supervisors, trainers, and employees at all organizational levels
Strong organizational and project management skills
Excellent interpersonal and relationship-building abilities
Ability to influence without direct authority
Analytical and data-driven decision-making capability
Effective written and verbal communication skills
Strong attention to detail and accuracy
Ability to manage multiple priorities in a fast-paced environment
Proficiency in reporting, metrics, and dashboard development

Nice To Haves

Associate's or Bachelor's degree in Business, Industrial Technology, Manufacturing, Engineering, Human Resources, Organizational Development, or related field strongly preferred.
Experience with Training Within Industry (TWI), Job Breakdown Sheets (JBS), skills matrices, or structured manufacturing training systems preferred.

Responsibilities

Develop training strategies to improve onboarding and development timelines for newly recruited employees
Coordinate training activities across multiple manufacturing cells, departments, and shifts
Work with supervisors and trainers to identify training needs, prioritize resources, and maximize training opportunities
Facilitate cross-training initiatives to build workforce flexibility and operational resilience
Help ensure training activities align with production schedules while maintaining employee development objectives
Support development and execution of annual and strategic workforce training plans
Evaluate training capacity across manufacturing operations and recommend adjustments as business needs change
Identify bottlenecks that may limit employee advancement or qualification progression
Coordinate deployment of trainers, material, or subject matter experts to areas experiencing elevated training demand
Support succession planning and workforce readiness initiatives
Review employee training records, qualification status, certification records, skills matrices, track gaps, and partner with supervisors to drive closure
Track employee progress through onboarding, qualification, and proficiency milestones
Develop and maintain visual management tools that communicate workforce capability and training progress
Produce training performance reports for operations leadership
Monitor training completion rates, certification status, cross-training coverage, and workforce readiness metrics.
Ensure training documentation is accurate, complete, and audit-ready
Maintain proficiency and qualification tracking for all employees in training.
Monitor progress toward certification and competency requirements.
Work with supervisors and trainers to identify employees needing additional coaching or developmental support.
Assist in evaluating training effectiveness through performance data, quality trends, safety results, and productivity metrics.
Support efforts to correlate training outcomes with operational performance.
Identify gaps in training programs and recommend improvements
Assist in the development, implementation, and standardization of training processes and documentation
Support continuous improvement initiatives related to onboarding, workforce development, training effectiveness, and operational excellence
Participate in audits, reviews, and assessments of training systems and records
Help ensure training programs evolve alongside manufacturing processes and business growth