Manufacturing Training Lead

AFL Telecommunications•Duncan, SC

2d•Hybrid

About The Position

AFL manufactures industry-leading fiber optic cable, connectivity and accessories and provides engineering and installation services for some of the largest telecom customers in the world. Our company was founded in 1984 with a single fiber optic cable and today, we manufacture thousands of products, generate an excess of $2B in revenue, and employ approximately 11,000 associates worldwide. At AFL, we recognize that our employees are our greatest asset. We hire and train each individual, investing in them to ensure success in their careers. With a commitment to professional development and growth, let us connect you to your next career opportunity. Job Summary The Training Lead (or Coordinator – II) independently coordinates manufacturing training programs across multiple sites or business units. This role owns execution, quality, and continuous improvement of training systems (QMS, LMS, and MES-adjacent training), supports audits and major system rollouts, and serves as a primary point of contact for supervisors, managers, and cross‑functional partners. The ideal candidate will possess extensive professional experience with a strong emphasis on manufacturing expertise, curriculum development, digital training transformation, and multi‑site impact. The Training Coordinator – II will protect training quality, advocate for standard work integrity, and help ensure system effectiveness.

Requirements

Bachelor’s degree or equivalent experience in manufacturing, training, quality, or related field
5+ years of technical writing or documentation experience
3+ years of instructional design and facilitation experience
Experience using video editing software to produce training content
Adept in the use of Microsoft applications including Outlook, Word, Excel, and Power
Must have experience analyzing, collating, and displaying data in user friendly formats
Advanced knowledge of learning management systems and web delivery tools
Proven ability to complete full training cycle and assessment of effectiveness
Integrity - honest and ethical with both employees and the company
Leadership experience and the ability to work within a diverse team of leaders to meet business needs
Strong organizational skills with demonstrated ability to manage multiple priorities with minimal oversight
Effective communicator with supervisors, managers, and cross‑functional stakeholders
High attention to detail and strong audit/compliance mindset

Nice To Haves

Experience translating complex manufacturing processes into operator‑centric standard work and visual training materials, preferred
M.S. in Instructional Design, Learning Sciences, Organizational Development, or related field, preferred
Professional working proficiency in Spanish strongly preferred

Responsibilities

Independently coordinate and administer site‑level and multi‑site training programs for manufacturing, quality, and support functions
Partner directly with Operations, Quality, HR, and IT to identify training needs and close gaps
Maintain and track KPI’s and metrics for Duncan area manufacturing training and certifications
Coordinate with HR to organize pre- and post-employment onboarding activities
Lead the capture, digitization, and transformation of standard work into operator‑centric training documentation and visual work instructions
Drive performance and alignment of Training Coordinators and Mfg Training Instructors
Maintain certification documentation in compliance with local instructions and ISO requirements
Leverage visual media, video, and digital tools to modernize training delivery and improve time‑to‑competency
Plan, organize and deliver train the trainer classes to ensure that all business units are staffed appropriately with capable OJT Trainers
Manage the certified trainer audit and surveillance program, track the effectiveness of OJT based on operator KPIs, and independently take follow-up action
Coordinate with the various Manufacturing Instructors to overcome any obstacles preventing timely completion of certifications and find remedies to ensure training is progressing
Routinely meet with Manufacturing Instructors to document and track instructional effectiveness and summarize evaluation reports determining the impact of training on employee skills and their effects on KPIs
Work with the Manufacturing Instructors and the Training Manager
Continuously improve the certification and training process by identifying inefficiencies, eliminating redundancies, and streamline paperwork among processes and production
Develop scalable, repeatable training content aligned to MES, quality, and operational excellence initiatives
Work with SMEs from multiple departments to design, create and deliver training on various topics both scheduled by the training plan and as JIT
Develop, display, and maintain visual indicators of metrics and KPIs to track certification metrics, display data, assess trends for presentation of KPIs and develop corrective actions in poor performance areas
Perform needs assessments, design & develop training material, effectively implement, and assess the effectiveness of the full training cycle
Continuously evaluate certified trainer staffing and make recommendations based on training performance
Serve as a key training contributor for system implementations and transformations (e.g., PLEX, Squint, plant expansions)