Manufacturing Systems Software Development Engineer

Intel•Hillsboro, OR

2d•Onsite

About The Position

Embark with us on a journey of growth and transformation as we create exceptionally engineered technology and bring AI everywhere. As a valued team member, your adaptability and attention to detail will contribute to our drive for results and relentless pursuit of quality, ensuring we meet our customers' needs with precision. We are seeking a Database and Data Loader Support Engineer to provide Level 2 technical support, troubleshooting, and maintenance for database systems and data loader processes as part of Database, Data Analytics and Process Control (AO DAP) L2 team. This role focuses on ensuring smooth data operations, resolving technical issues, and supporting end-users with database and data integration challenges in an automated manufacturing environment.

Requirements

Bachelor's or Master's degree in Computer Science, Information Technology, Information Systems, Computer Engineering or related STEM fields.
6+ months of experience with scripting and related activities (SQL, Python, or PowerShell, etc.)
6+ months of experience in current IT technologies (Windows Server, ServiceNow, ITIL, iCloud, or VMWare, etc.)
1+ years of experience with relational database technologies and database engineering or database administration support
1+ years of experience with automated monitoring and alerting systems.
Highly flexible, results-oriented mindset with customer-first approach and ability to work in fast-paced, mission-critical Level 2 support environments
Strong troubleshooting and analytical problem-solving abilities with excellent project management, verbal, and written communication skills
Ability to resolve complex technical issues in high-pressure environments
Ability to follow procedures

Nice To Haves

Proficiency in SQL query writing and optimization
Experience with major database platforms (SQL Server, Oracle, MySQL, or PostgreSQL database administration)
Understanding of database concepts (tables, indexes, views, or stored procedures)
Knowledge of database backup and recovery procedures
Familiarity with database monitoring tools and performance metrics
Understanding of Agile frameworks and ITIL/incident management processes

Responsibilities

Provide Level 2 technical support, troubleshooting, and maintenance for database systems and data loader processes.
Ensure smooth data operations.
Resolve technical issues.
Support end-users with database and data integration challenges in an automated manufacturing environment.
Work in a 24x7 support environment.