Manufacturing Operations Analyst

Swinerton•Portland, OR

11d

About The Position

The Manufacturing Operations Analyst provides dedicated systems support for manufacturing operations, including ad hoc travel to facilities for critical support, process validation, training, and go-live activities. The role focuses on issue resolution, transactional execution, and data integrity to minimize production downtime and keep manufacturing activities aligned with SAP and manufacturing system records. Accurate data supports reliable inventory, costing, and operational reporting. The analyst supports connectivity between operational technology utilities, business technology teams, and external vendors to help resolve system and integration issues. Training in SAP configuration, manufacturing system support, and enhancement processes is provided, with ongoing mentorship from the Manager and SAP Analyst. The position is described as a growth role with a path to expanded SAP and manufacturing systems responsibility.

Requirements

Bachelor’s degree in information systems, engineering, business, or a related field, or equivalent experience.
At least two years of experience supporting manufacturing operations, ERP systems, SAP transactions, manufacturing systems, or related business systems in a production environment.
Ability to troubleshoot transactional issues, document findings, follow escalation procedures, and communicate clearly with business and technical stakeholders.
Working knowledge of inventory movements, production execution, shop floor processes, or material tracking activities.
Strong attention to detail and ability to support data accuracy, process compliance, and issue resolution in a fast-paced manufacturing environment.
Strong troubleshooting, documentation, and communication skills.
Familiarity with shop floor systems such as scanners, barcode tracking, or MES interfaces.
Ability and willingness to travel to manufacturing facilities as needed for critical support, testing, training, go-live, or process validation activities.

Nice To Haves

Experience with SAP S/4HANA in a manufacturing environment.
Exposure to MES integration, middleware, or third-party shop floor tooling.
Understanding of timber, engineered wood, or manufacturing processes and how shop floor activities connect to SAP and manufacturing systems.
Experience supporting a go-live, hypercare, or transition to steady-state operations.

Responsibilities

Provide timely SAP and manufacturing systems production support and enhancements, including triage, escalation, and resolution to minimize downtime; travel to facilities when in-person support is required.
Resolve transactional issues such as production order errors, material consumption variances, and inventory mismatches by following established triage and escalation procedures.
Execute and support daily SAP transactions, manufacturing system activities, and related business processes across production, materials, quality, maintenance, logistics, configuration, and reporting.
Ensure production data is entered, processed, validated, and reconciled correctly according to established procedures.
Support period-end readiness activities and maintain standardized controls that strengthen data accuracy, reporting reliability, and manufacturing process execution.
Support shop floor systems, production tracking tools, and facility-facing manufacturing applications integrated with SAP and related manufacturing systems.
Validate end-to-end data flow between operational systems, SAP, and manufacturing systems across production execution, inventory movement, labeling, traceability, quality, and reporting.
Escalate and document integration issues with sufficient detail to maintain alignment between physical production activities, facility workflows, and system records.
Validate material movements and inventory balances; flag quantity mismatches, batch errors, and transactional discrepancies; and support master data maintenance.
Support testing and validation of SAP enhancements, manufacturing system changes, and process improvements.
Document recurring issues, participate in root cause analysis, assist with process standardization, and identify automation opportunities.
Maintain standard operating procedures, issue logs, and knowledge documentation; support training materials and plant-user onboarding; and capture lessons learned.
Build working relationships with plant users, super users, and process owners across operations.
Communicate issue status, impact, and resolution clearly, escalating with sufficient detail to support timely resolution.
Understand shop floor workflows and constraints and factors that drive adoption on the floor.