Manufacturing IT Support Technician

Aegis Manufacturing & Engineering • Hammond, IN

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About The Position

We are seeking a dedicated and tech-savvy Manufacturing IT Support Technician to join our team in Hammond, IN. In this role, you will play a crucial part in ensuring the smooth operation of our manufacturing IT systems. You will be the go-to person for troubleshooting, maintaining, and enhancing our technology infrastructure, all while working in a dynamic and collaborative environment.

Requirements

• Associate's degree in Information Technology, Computer Science, or a related field preferred.
• Proven experience in IT support, preferably in a manufacturing setting.
• Strong knowledge of computer systems, networks, and troubleshooting techniques.
• Excellent problem-solving skills and attention to detail.
• Ability to work independently and as part of a team in a fast-paced environment.
• Effective communication skills, both verbal and written.

Nice To Haves

• Familiarity with manufacturing software and systems is a plus.

Responsibilities

• Provide technical support for manufacturing IT systems, including hardware and software troubleshooting.
• Monitor and maintain network performance to ensure optimal operation of manufacturing processes.
• Assist in the installation and configuration of new IT equipment and software.
• Collaborate with manufacturing teams to identify and resolve IT-related issues promptly.
• Document and maintain records of IT support requests and resolutions.
• Train staff on new technologies and best practices for IT usage in the manufacturing environment.
• Participate in ongoing IT projects to improve system efficiency and productivity.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 11-50 employees