Lead/Principal, Manufacturing Industry Solution Engineer

Salesforce•Chicago, IL

27d•$173,460 - $231,980•Remote

About The Position

Salesforce is seeking a Lead/Principal, Manufacturing Industry Solution Engineer to join their PACE Industry Solutions Scale Team (PACEmakers). This role focuses on building and scaling industry-specific solution assets across the Manufacturing, Automotive, and Energy & Utilities verticals. The position requires a blend of deep Manufacturing industry and AI expertise with a passion for repeatability, building reusable assets, driving field enablement, and supporting high-impact customer engagements. This is a highly visible role that will empower the individual as a thought leader, driving innovation, collaboration, and consistency across go-to-market efforts. The Solution Engineer acts as a trusted advisor, understanding customer business challenges and translating them into tailored technology solutions using the Salesforce platform. This role goes beyond traditional pre-sales by playing a critical part in building and scaling industry-specific solution assets.

Requirements

Proactive, high performers who can operate through ambiguity and are looking to elevate their SE skill sets in a multiplier capacity.
Excellent storytelling and presentation skills, with the ability to craft compelling customer narratives tied to business value and industry-driven use cases.
Strong technical foundation in AI, building demos, and expertise other SEs can lean on.
Proven project management and orchestration skills to align internal stakeholders to meet deliverable timelines.
Confidence in presenting to C-level executives and guiding strategic conversations.
Proven ability to run thoughtful discovery sessions that uncover true customer needs.
Ability to collaborate effectively in a matrixed organization and lead through influence.
Strong problem-solving skills and a curiosity to understand the "why" behind challenges and solutions.
Passion for innovation and a drive to keep learning and improving.

Nice To Haves

Experience in pre-sales, solution engineering, or Salesforce implementation.
Background in working with or within any of the following industries: Manufacturing, Automotive, Energy & Utilities, or Retail & Consumer Goods (preferred but not required).
Experience building solution assets or participating in scale initiatives.
Familiarity with the Salesforce tech stack, including the industry clouds and Agentforce.
Obtained Salesforce certifications.
Experience with complex solution selling and/or ROI-based selling strategies.
Successful project leadership in a highly matrixed organization to build collaboration and be a multiplier.
Computer science degree or technical equivalent experience.

Responsibilities

Lead industry solution initiatives by partnering with internal working groups to build demo assets, content hubs, and customer videos.
Conduct internal enablement, demos, and training sessions to help others leverage pre-built industry assets and content.
Partner with Product, Industry, the COE, and Go-To-Market teams to enhance demo environments and ensure solutions evolve based on customer feedback and industry trends.
Support Account SEs and join key pursuits as an industry subject matter expert to support discovery, demo strategy, and overall deal positioning.
Capture customer success stories, win/loss insights, and field input to inform ongoing product improvements and sales strategy.
Develop and deliver compelling solution visions, roadmaps, and tailored demonstrations showcasing the value of Salesforce through industry-proven use cases.
Evaluate and leverage new AI tools to streamline productivity and facilitate how SEs perform their jobs.
Drive content and strategy for Dreamforce sessions, product innovation hubs, and customer summits.