Manufacturing Coordinator I

Protolabs • Brooklyn Park, MN

6d • Onsite

About The Position

The Manufacturing Coordinator I helps the production team achieve on time delivery by being the primary liaison between Customer Success, Production, Purchasing and Shipping. Join our team as a Manufacturing Coordinator I! The Manufacturing Coordinator I helps the production team achieve on time delivery by being the primary liaison between Customer Success, Production, Purchasing and Shipping.

Requirements

• Solid understanding of Order Management
• Customer Service skills and experience working across different departments
• Experience with Inventory control and using an ERP system (ideally Microsoft AX)
• Solid understanding of production processes and equipment
• Strong information technology skills and knowledge and ability to learn new systems
• Ability to analyze data and make informed decisions or recommendations
• Ability to work across functions to coordinate activity and solve problems
• Attention to detail
• Able to deal with ambiguity and function well in a rapidly changing environment
• Ability to handle multiple tasks simultaneously
• Ability to use influence to achieve positive results
• Experience in a manufacturing environment

Responsibilities

• Manage daily manufacturing queues and prioritize orders, including large-quantity, expedited, and remake jobs.
• Support on-time delivery by identifying material constraints and coordinating BOM or scheduling adjustments.
• Collaborate cross-functionally with Production, Maintenance, Toolpathing, Tech Ops, and CQEs to resolve order, build, and quality issues.
• Provide special support for strategic customers and high-priority orders.
• Partner with Customer Service to address late orders, ship holds, due-date changes, and customer inquiries.
• Monitor labor, equipment, and demand to recommend capacity and machine allocation adjustments.
• Help manage inventory-related issues, including supply shortages, discrepancies, vendor returns, and production supplies.
• Participate in continuous improvement efforts while serving as a resource for systems/process support, including AX and software issue escalation.

Benefits

• Competitive salary
• Health Insurance: Traditional OR High Deductible plan
• Flexible Spending Accounts
• Health Savings Account (including employer contributions)
• Dental and Vision
• Basic and Supplemental Life Insurance
• Short-Term and Long-Term Disability
• Paid caregiver leave
• 3 weeks of PTO
• Holiday Pay
• Volunteer Hours
• 401k with company match and immediate vest
• Employee Stock Purchase Program at a 15% discounted rate
• Matching grants through Protolabs foundation

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed