Specialty Distribution - Manufacturer Relations Associate

Morris & Dickson Co., LLC•Shreveport, LA

11d

About The Position

The Manufacturer Relations Associate supports the administration and execution of specialty distribution programs with pharmaceutical and biopharmaceutical manufacturer partners. Working closely with the Senior Trade Manager and cross-functional teams, this role helps coordinate manufacturer onboarding, program implementation, operational readiness, and ongoing program support. This position is ideal for an early-career professional interested in building expertise in pharmaceutical distribution, manufacturer operations, and specialty supply chain programs. The Manufacturer Relations Associate will gain exposure to manufacturer relationships, contract administration, program operations, and product launch activities while supporting the successful execution of manufacturer programs and business objectives.at launch and will ensure ongoing success through regular business reviews with manufacturing partners.

Requirements

Bachelor's degree in Business, Healthcare, Supply Chain, Finance, or a related field, or equivalent combination of education and experience.
1+ years of professional experience in business operations, healthcare, pharmaceutical distribution, customer support, supply chain, project coordination, or a related field.
Strong organizational skills with the ability to manage multiple priorities and deadlines.
Effective written and verbal communication skills.
Ability to work collaboratively across teams and build positive working relationships.
Strong attention to detail and commitment to accuracy.
Analytical mindset with the ability to gather information, identify issues, and support problem-solving efforts.
Proficiency in Microsoft 365 applications, including Excel, PowerPoint, Word, and Teams.
Willingness to learn complex business processes, manufacturer programs, and pharmaceutical

Nice To Haves

Pharmaceutical, healthcare, or supply chain experience.
Experience coordinating projects, programs, or operational activities.
Familiarity with ERP systems, product master data, or operational reporting.
Curiosity, initiative, and a desire to learn.
Strong customer service orientation and follow-through.
Ability to work effectively in a collaborative, fast-paced environment.

Responsibilities

Support manufacturer onboarding and implementation activities by coordinating project tasks, tracking milestones, maintaining documentation, and helping ensure successful program launches.
Assist with day-to-day manufacturer program administration and serve as an operational point of contact for routine questions and requests.
Support preparation for manufacturer meetings, business reviews, and program performance discussions by gathering information, preparing materials, and coordinating follow-up activities.
Partner with Finance and Accounting to support invoice review processes, documentation requests, and customer follow-up activities as needed.
Monitor upcoming product launches, product changes, and operational updates and communicate relevant information to internal stakeholders.
Coordinate with Purchasing, Customer Service, Distribution Centers, Finance, and other internal teams to support issue resolution and ensure operational alignment.
Maintain product master data and system records, including new item setup, NDC updates, product discontinuations, attribute changes, WAC updates, and backorder maintenance.
Maintain program documentation, reporting, and tracking tools to support efficient manufacturer program administration.
Escalate complex operational, contractual, or relationship matters to senior team members as appropriate.
Continuously develop knowledge of pharmaceutical distribution, manufacturer programs, and specialty supply chain operations.