Manufacture Collaboration Specialist

Parts Town•Plattsburgh, NY

5d•Hybrid

About The Position

As our Manufacture Collaboration Specialist, (internally known as The Task Masters) you will be responsible for helping track down backordered items, confirm inventory levels for items needing to be expedited, and provide an overall world class customer experience for our internal teams and customers. In this position, you will also play a large role in contributing innovative solutions to streamline the way information is shared between partners, team members, and customers.

Requirements

You’re an all-star communicator and fluent in English (both written and verbal)
You demonstrate a passion for operations and supply chain management
You’re a self-starter that thrives in a team environment
You’re confident using MS Office (Excel + Access especially)
You proudly display your critical thinking skills whenever you can
You have a knack for identifying process improvements

Responsibilities

Maintain and grow strong and friendly relationships with our vendors
Resolve order inquires from our customers
Manage and track SKUs
Maintain Salesforce records of request requiring follow-up communication
Compare product deliveries with issued purchase orders and contact vendors when there are discrepancies

Benefits

Hybrid Work schedule
Team member appreciation events and recognition programs
Volunteer opportunities
Monthly IT stipend
Casual dress code
On-demand pay options: Access your pay as you earn it, to cover unexpected or even everyday expenses
All the traditional benefits like health insurance, 401k/401k match, employee assistance programs and time away – don’t worry, we’ve got you covered.
health, dental , and vision insurance, 401(k) with match, employee assistance programs, paid time off, paid sick time off, paid holidays, paid parental leave, and professional development opportunities

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