Collaboration Lead

General Dynamics Information Technology•Arlington, TX

5d•Onsite

About The Position

GDIT seeks a Collaboration Lead for our federal client who will provide oversight in areas Microsoft’s M365 Platform in a high volume, fast paced environment. Qualified candidates will have experience running large enterprise level teams across multiple locations, very strong analytical and problem-solving skills, as well as excellent written and verbal communication skills. The successful candidate will also have experience in program management activities such as budget and forecasting analysis, staffing and performance management, service improvement, and quality. This role will manage the day-to-day work activities of the team, including timelines, customer experience, and relationship management, and prioritizing and allocating workflow. The successful candidate will also provide a productive and motivating working environment and address any issues/disputes from customers or clients. Transform technology into opportunity as a Collaboration Lead with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate. At GDIT, people are our differentiator. As a Collaboration Lead you will help ensure today is safe and tomorrow is smarter. HOW YOU WILL MAKE AN IMPACT: Demonstrated experience as an engineer or developer on Microsoft’s M365 platform Demonstrated experience as an engineer or developer on Microsoft’s cloud environment. Demonstrated experience on M365 online platform and suite of services such as Exchange Online, Teams, Entra ID Knowledge of and experience with Microsoft 365 Graph API uses Demonstrated experience with implementing ITIL standards and processes in a large, highly available, dynamic data center operation. Demonstrated experience translating between business requirements and technical implementation. Demonstrated experience with systems engineering in the context of a large, complex infrastructure. Work experience in a managed services IT environment is preferred.

Requirements

ITIL v4 Foundation
Bachelor of Science in Computer science or Engineering or equivalent work experience.
5+ years of demonstrable experience as an engineer or developer on Microsoft’s cloud environment.
2+ years of demonstrable experience as an engineer or developer on Microsoft’s M365 platform.
Proficient in PowerShell automation and M365 security features
Skilled in configuring DLP, MFA, Conditional Access, and Defender for M365
Outstanding leadership and organizational skills
Excellent troubleshooting, documentation, and collaboration skills
Total comfort with unknown variables and ad-hoc changes
Excellent verbal and written communication skills with the ability to clearly, and concisely present complicated computer concepts to end-users with differing skill levels.
Strong ability to balance multiple priorities in a high demand environment
U.S. Citizenship and background investigation is required; you must have a current clean financial background.
Successful candidate must possess and be able to demonstrate technical skills and attitude for success, dedication and commitment.

Nice To Haves

Work experience in a managed services IT environment is preferred.

Responsibilities

Manage the day-to-day work activities of the team, including timelines, customer experience, and relationship management, and prioritizing and allocating workflow.
Provide a productive and motivating working environment and address any issues/disputes from customers or clients.