Manual Test Engineer

Unissant•Ashburn, VA
•Hybrid

About The Position

Unissant, Inc. is seeking a Manual Test Engineer to support a multi-year contract modernizing and maintaining Department of Homeland Security (DHS) Customs and Border Protection (CBP) information systems. The role is based in Ashburn, Virginia, and requires hybrid work with on-site attendance four days per week during the first year and as mission needs require. Candidates must live within the greater Washington, DC area or be able to commute to Ashburn. Applicants will undergo pre-employment screening and a DHS/CBP background investigation; the position requires U.S. citizenship. Candidates will also be screened in a technical review of their skills and experience. The engineer designs and executes tests to verify system requirements, develops test plans and scripts from requirements and use cases, performs manual functional and black-box testing of web and mobile applications, and maintains smoke and regression test suites. The role includes API and microservices testing, defect documentation and reporting, test result analysis, and support for software installation, configuration, and production incidents in a QA capacity. The engineer works with users, developers, and project managers in an Agile environment, participates in risk assessments and reviews, and documents testing according to the Government's system lifecycle methodology. The work is mainly in a routine office environment. The employee may need to lift up to ten pounds and must be flexible in working extended hours.

Requirements

  • 2–5 years of recent software testing experience, including manual functional testing and test automation.
  • Experience writing test plans, test cases, test procedures, and test scripts from requirements and use cases.
  • Hands-on experience with test tools such as Playwright, Selenium, Cucumber, or Cypress.
  • Experience testing web-based and mobile applications.
  • Experience writing SQL to read data from Oracle database tables and querying MongoDB database tables.
  • Experience with the standard software development lifecycle, including analysis/design, development, testing, implementation, and support.
  • Experience working in an Agile/Scrum environment.
  • Knowledge of test engineering methodology, including black-box, smoke, and regression testing.
  • Knowledge of HTML, CSS, and JavaScript sufficient to read and understand web application code.
  • Knowledge of API and microservices testing using tools such as Postman and Swagger.
  • Proficiency with Atlassian products, including Jira and Confluence, for defect tracking and documentation.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions.
  • Bachelor's degree in Computer Science, Software Design, Information Systems, Engineering, or another related discipline.
  • Must be a United States citizen.
  • Must be able to pass a DHS background check.
  • Clear written and verbal communication skills, including the ability to write test plans and communicate defects to developers and other stakeholders.
  • Ability to convey technical information to non-technical individuals.
  • Demonstrated ability to communicate effectively across internal and external organizations and work well in a matrixed team environment.
  • Must be within the greater Washington, DC area or commutable to Ashburn, Virginia.

Nice To Haves

  • Experience supporting production incidents in a QA capacity.
  • Experience working within application development for federal sector projects.
  • Current CBP background investigation preferred.
  • Any related testing certification, such as ISTQB, desired.

Responsibilities

  • Design, implement, and conduct test and evaluation procedures to ensure system requirements are met.
  • Develop and maintain test plans, scenarios, scripts, and procedures based on requirements, use cases, and the deployment environment.
  • Execute manual functional and black-box testing to verify features are complete and function as expected.
  • Perform manual testing of web-based and mobile applications.
  • Develop and maintain smoke and regression test suites and perform regression testing to help ensure release quality.
  • Perform API endpoint and microservices testing using tools such as Postman and Swagger.
  • Enter defects in Jira and report bugs and errors to the Product Team with clear reproduction steps.
  • Create test logs documenting release-sprint testing and observed defects; analyze results and provide regular progress reports.
  • Evaluate, recommend, and implement test tools and strategies.
  • Support software installation and configuration, and support production incidents in a QA capacity.
  • Participate in risk management assessments, focusing on user requirements, test design, and test tool selection.
  • Work with users in an Agile development approach to understand requirements, elicit feedback, and refine solutions through demonstrations.
  • Work closely with project managers and developers while handling multiple priorities.
  • Present test results at formal and informal reviews and document testing according to the Government's system lifecycle methodology.
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