Manual QA Engineer (Mid-level) ID67829

AgileEngine•Aurora, CO

17h•Hybrid

About The Position

AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards. We are looking for Manual QA Engineers across Lead and Senior levels to ensure the stability and reliability of a live Hiring Events platform serving clients across the U.S. You will perform functional, regression, and end-to-end testing, validate REST APIs with Postman, execute SQL-based backend verification, and collaborate closely with Engineering, Product, and Client Support teams to triage and resolve production issues. The role requires strong investigative skills and comfort operating in a fast-paced, real-time production environment.

Requirements

4 to 6 years of experience in QA, manual testing, or production support and testing environments
Strong experience with manual testing methodologies, including functional, regression, and end-to-end testing
Hands-on experience testing REST APIs using Postman
Strong SQL skills for backend validation, troubleshooting, and data verification
Experience validating backend integrations and services
Experience documenting and managing defects using Jira
Strong understanding of user workflows, product functionality, and business requirements
Ability to create and execute meaningful test cases based on business problems and product requirements
Experience working in Agile and Scrum environments
Strong collaboration and communication skills across technical and non-technical teams
Experience troubleshooting production issues in client-facing applications
Familiarity with browser developer tools for frontend and network investigation
Experience with accessibility standards and WCAG compliance testing
Upper-intermediate English level

Nice To Haves

Experience using Datadog for monitoring, log analysis, and troubleshooting
Familiarity with Kafka and asynchronous workflow validation
Exposure to MongoDB or other NoSQL databases
Understanding of CI/CD pipelines, deployment processes, and release validation
Experience working with SaaS products or customer-facing and employer-facing platforms
Previous experience supporting live production systems with high user activity

Responsibilities

Analyze, troubleshoot, and help resolve production issues impacting live hiring events
Perform manual, functional, regression, and end-to-end testing across platform workflows
Validate REST APIs, integrations, and backend services using Postman
Execute backend data validation and troubleshooting using SQL queries
Reproduce, document, and track defects, workflow issues, and test results in Jira
Collaborate closely with Engineering, Product, Client Support, and GTM teams to investigate and resolve client-reported issues
Support incident triage activities and assist with release validation efforts
Validate architecture changes, new integrations, and platform enhancements prior to release
Investigate frontend and network-related issues using browser developer tools
Ensure issues are resolved within SLA expectations while maintaining high client satisfaction
Participate in Agile and Scrum ceremonies including sprint planning, standups, retrospectives, and release testing activities
Interpret business requirements and product needs to design effective test cases and validation scenarios
Contribute to improving testing processes, workflows, and production support practices
Validate accessibility compliance and usability standards, including WCAG requirements