Manhattan WMi Configuration Support Analyst
TEKsystems•Hickory, NC
•$55 - $70•Remote
About The Position
We are seeking an experienced Manhattan WMi Configuration Analyst to provide production support for warehouse operations. This role is ideal for someone actively working with WMi who can step in quickly with minimal ramp-up and support ongoing system needs, particularly ticket resolution from distribution center (DC) operations.
Requirements
- 5 years experience as a Manhattan WMi Support Analyst
- 5 years of hands-on expertise with WMi configuration and production support
- Ability to troubleshoot functional issues and resolve incidents independently
- Experience working in warehouse/distribution environments
- Familiarity with multiple WMi version 2021
Responsibilities
- Provide day-to-day production support for Manhattan WMi applications
- Troubleshoot and resolve support tickets submitted by DC users
- Perform WMi configuration updates and system adjustments as needed
- Identify, analyze, and resolve system defects and functional issues
- Collaborate with internal teams to ensure smooth warehouse operations
Benefits
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
