Mandel Center Program Coordinator

Jewish Federation of Palm Beach County • West Palm Beach, FL

3h • Onsite

About The Position

The Mandel Center Operations & Program Coordinator provides high-level operational, administrative, and program coordination support for the Mandel Center for Leadership Development. This role serves as a central point of coordination for leadership development programs, talent development initiatives, departmental operations, scheduling, communications, logistics, CRM data management, and reporting. Working closely with the Vice President and Mandel Center staff, the Coordinator ensures the efficient day-to-day operation of the department while supporting the successful execution of leadership and talent development initiatives. This position combines hands-on administrative coordination with operational oversight responsibilities, helping maintain strong systems, accurate data, organized workflows, and seamless program delivery. The Coordinator manages calendars, meeting logistics, travel arrangements, invoices, participant communications, CRM data entry and reporting, and cross-departmental coordination. In addition, the role supports operational planning, tracks program participation and engagement data, maintains leadership program records and alumni tracking systems, and assists with improving departmental processes and workflows. This position requires exceptional organizational skills, attention to detail, professionalism, customer service, discretion with confidential information, and the ability to manage multiple priorities in a fast-paced environment. The ideal candidate is proactive, solutions-oriented, highly collaborative, and capable of balancing administrative responsibilities with operational coordination and project support.

Requirements

• High school diploma required; associate’s or bachelor’s degree preferred in nonprofit management, business administration, communications, leadership development, or related field.
• Minimum of 3–5 years of administrative, operations, program coordination, or related experience.
• Strong organizational, project coordination, and time management skills with exceptional attention to detail.
• Excellent interpersonal, customer service, written, and verbal communication skills.
• Experience managing calendars, meetings, logistics, and multiple priorities simultaneously.
• Strong proficiency in Microsoft Office Suite including Outlook, Word, Excel, PowerPoint, Teams, and Zoom.
• Ability to work independently while collaborating effectively across departments.
• Strong analytical and problem-solving skills with the ability to improve processes and workflows.
• Ability to manage confidential information with professionalism and discretion.
• Ability to adapt to changing priorities and work effectively in a fast-paced environment.
• Must maintain a valid Florida driver’s license.
• Must be able to work occasional evenings and weekends as needed.

Nice To Haves

• Experience with CRM systems, databases, reporting, or data management preferred.

Responsibilities

• Provide comprehensive administrative and operational support to the Vice President and Mandel Center staff.
• Coordinate day-to-day departmental operations, ensuring smooth execution of leadership and talent development initiatives.
• Support departmental planning, project timelines, workflows, and operational tracking systems.
• Maintain organized operational documentation, records, and shared departmental resources.
• Identify opportunities to improve processes, workflows, communication, and operational efficiency.
• Assist with monitoring program budgets, expense tracking, vendor payments, reimbursements, and financial documentation.
• Manage calendars, meetings, and scheduling for Mandel Center leadership and staff.
• Coordinate internal and external meetings, including scheduling, room reservations, catering, technology support, agendas, materials, reminders, and follow-up communications.
• Maintain centralized calendars and ensure meeting details and supporting materials are accurate and accessible.
• Draft and coordinate correspondence, meeting materials, presentations, and program communications.
• Serve as a liaison with internal departments, vendors, facilitators, volunteers, and external stakeholders.
• Coordinate logistics and operations for leadership development programs, trainings, workshops, committees, and related initiatives.
• Manage participant registration, scheduling, reminders, attendance tracking, and program communications.
• Coordinate interview scheduling for leadership development programs and committees.
• Ensure operational readiness for meetings and programs, including setup, materials, catering, ITS coordination, security requests, and post-program follow-up.
• Track program timelines, deliverables, participant engagement, and leadership pipeline progression.
• Maintain accurate records for leadership programs, talent development initiatives, and alumni engagement activities.
• Maintain CRM data integrity for leadership program participants, alumni, committees, and related records.
• Perform accurate data entry, reporting, tracking, and database maintenance.
• Assist with preparing reports, participation data, engagement summaries, and operational updates for leadership and stakeholders.
• Support data tracking systems that monitor program participation, engagement, and outcomes.
• Ensure confidentiality, accuracy, and compliance with organizational data management standards.
• Coordinate HR & LD Committee and other departmental meeting logistics, including agendas, minutes, catering, setup, and communications.
• Take, prepare, and distribute meeting minutes and follow-up materials.
• Collaborate with departments including Development, Finance, Marketing, Planning, ITS, and Operations to support Mandel Center initiatives.
• Provide backup support for general office and departmental functions as needed.
• Provide backup support for general office operations, including mail distribution, answering phones, ordering supplies, and event support.
• Assist with special projects and additional responsibilities as assigned.

Benefits

• Comprehensive health coverage including medical, dental, and vision plans
• Disability and life insurance coverage
• A dedicated employee wellness program focused on overall well-being
• Generous paid time off
• Paid Jewish and U.S. holidays
• Early office closings on Fridays in observance of Shabbat
• Early closings on many holiday eves
• 401 (k) retirement plan with employer contribution
• pre-tax benefits including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree