Managing Director

Access Destination Services•San Diego, CA

1d•Hybrid

About The Position

We are seeking a Managing Director to lead our San Diego territory—one of our most dynamic, multi-million-dollar markets. This role is both strategic and operational, serving as the senior leader responsible for driving revenue, profitability, and team performance across multiple cities and resort markets. You will partner closely with Executive Leadership and Corporate teams to shape strategy, then translate that vision into execution across Sales, Events, and Creative. Success in this role means building a high-performing, accountable, and engaged team while growing market share, strengthening partnerships, and delivering exceptional client experiences.

Requirements

Business-minded leader who thrives at the intersection of strategy, operations, and people leadership.
Knows how to scale teams, drive accountability, and build strong market presence.

Nice To Haves

10+ years of experience in hospitality, events, or DMC environments
5+ years in senior leadership with P&L ownership
Proven ability to lead high-performing teams and drive revenue growth
Strong commercial acumen and decision-making ability
Executive presence with the ability to influence at all levels
Deep understanding of client relationships and partnership-driven business

Responsibilities

Co-develop and execute the annual business plan aligned to revenue, gross profit, and net income targets
Own full P&L accountability, including forecasting, budgeting, and resource allocation
Lead regular business reviews, identifying risks and opportunities and driving performance improvements
Lead, coach, and develop a team of Directors across Sales, Events, and Creative
Set clear expectations and hold leaders accountable to KPIs, performance standards, and behaviors
Build a strong, values-driven culture focused on collaboration, ownership, and results
Serve as the face of Access in the market—building and maintaining high-value client relationships
Strengthen partnerships with hotels, venues, and key suppliers
Identify and drive new business opportunities and market expansion strategies
Maintain an active industry presence through networking, events, and thought leadership
Partner with Executive Leadership to translate company strategy into market-level execution
Collaborate with peers across territories to share best practices and drive consistency
Ensure alignment across Sales, Events, and Creative to deliver seamless client experiences
Oversee client and vendor contract strategy, negotiation, and compliance
Ensure agreements align with company risk standards and profitability goals
Standardize processes across markets, including contract management and vendor onboarding
Support national partnerships and Master Service Agreements (MSAs)
Implement scalable systems, SOPs, and reporting frameworks
Drive consistency in forecasting, pipeline visibility, and operational execution
Lead adoption of tools, technology, and best practices across the territory

Benefits

Certified as a Great Place to Work – 3 years in a row and counting!
50+ years in the industry!
Women-owned and women-led
Fun, creative, and supportive culture
Focus on recognition and employee value – including annual and quarterly awards
Paid day off to serve your local community
Annual all-company retreat to connect, learn, and have fun together
Annual qualifier-based incentive trip for top performers (certain departments eligible)
Regional team outings
Monthly companywide meetings to connect, learn, and celebrate wins
Highly competitive total compensation, including strong base salary and quarterly bonuses
Very strong performance-based quarterly commission plans
401k with company match (eligible after 1 year – up to 4% of salary matched, vested immediately)
Monthly cell phone stipend
Work from home opportunities and flexibility (including full home office setup)
Flexible schedule opportunities
Generous PTO
Sick days
9 full holidays
5 half days off prior to holidays to unplug early
2 floating holidays off to be used on holidays of your choice
½ day Fridays in July & August (based on achievement of goals)
Extensive menu of health plans to choose from
Paid parental leave
Pet insurance program
Employee Assistance Plan (EAP)
Mentorship program
“Masterclasses” in industry/department-specific topics
State-of-the-art technology platforms and tools – including training
Annual and monthly meeting content that focuses on professional development