Managing Director

Proper Hospitality Careers•Santa Monica, CA

2d•Onsite

About The Position

In 2027, the legendary Cal Neva Lodge & Casino begins its next chapter as Lake Tahoe Proper Resort & Casino—reimagined through Proper’s contemporary lens on luxury hospitality while honoring a century of iconic history. Since 1926, this storied property has drawn cultural luminaries including Frank Sinatra, Marilyn Monroe, and John F. Kennedy to its extraordinary lakeside setting. The Resort Set at the meeting point of California and Nevada, Lake Tahoe Proper Resort & Casino will feature 198 guest rooms, suites and private villas – nearly all with panoramic lake views. In addition, the property will include two lakefront pools, multiple destination restaurants and bars, indoor and outdoor private event spaces, a lively casino floor, and a historic theater. Wellness will anchor the guest experience with 50,000 square feet dedicated to a destination spa, indoor pool and hydrotherapy experiences, state-of-the-art fitness facilities, nature-connected programming, three padel courts and a freestanding pickleball building. In addition, the members-only Proper Club will offer a private indoor-outdoor clubhouse overlooking the lake, a Hi-Fi listening room, private wine cellars within the hotel’s iconic tunnels, exclusive programming/year-round cultural events, and full wellness access with property-wide benefits. Position Overview The Managing Director will lead the strategic, operational, and cultural vision for this landmark resort and casino, positioning it as the premier luxury destination in Lake Tahoe and a flagship within the Proper portfolio. This role requires an accomplished hospitality executive with deep expertise in luxury resort operations, gaming environments, wellness programming, membership models, and high-touch guest experiences. The Managing Director will be responsible for delivering exceptional financial performance, cultivating a high-performing leadership team, and ensuring that every guest, member, and employee experience reflects the refined, design-forward, and culturally vibrant ethos of Proper.

Requirements

10+ years of senior leadership experience in luxury hotels or integrated resorts
Proven success leading complex, multi-revenue-stream properties
Deep understanding of luxury service culture and lifestyle-driven hospitality brands
Strong financial acumen with demonstrated ability to drive profitability
Bachelor’s degree required

Nice To Haves

Prior Managing Director, General Manager, or Resort Manager experience preferred
Experience with private membership clubs or wellness-forward resorts is highly desirable
Pre-opening experience highly preferred
advanced degree preferred

Responsibilities

Define and execute the pre-opening and long-term business strategy
Position the resort as the leading luxury and lifestyle destination in Lake Tahoe
Honor the historic legacy of the property while evolving it for a modern luxury audience
Serve as the primary representative of the property to ownership, community leaders, partners, and regulator
Oversee all resort operations including Rooms, Food & Beverage, Casino, Spa & Wellness, Membership, and Events
Ensure seamless integration between hotel, casino, wellness, and club programming
Drive Forbes-level service standards and guest satisfaction
Maintain compliance with California and Nevada regulatory frameworks, including gaming operations
Deliver on revenue, GOP, and EBITDA targets
Lead budgeting, forecasting, and capital planning
Optimize yield management across rooms, villas, F&B, gaming, wellness, and membership revenue streams
Identify and execute strategic partnerships and revenue opportunities
Uphold Proper’s modern luxury aesthetic and experiential standards
Champion design-forward programming, culinary innovation, and cultural relevance
Curate distinctive experiences that reflect Tahoe’s seasonal lifestyle
Elevate the historic Frank Sinatra Theater as a cultural centerpiece
Position the 50,000-square-foot Wellness Center as a regional destination
Integrate outdoor adventure programming into the guest journey
Develop membership and wellness-driven revenue strategies
Build and cultivate an exclusive, vibrant membership community
Oversee member acquisition, retention, programming, and experience
Ensure Proper Club becomes a year-round social and cultural hub
Recruit, develop, and retain a best-in-class executive leadership team
Foster a culture of service excellence, creativity, accountability, and inclusion
Lead large-scale pre-opening hiring, training, and culture-building initiatives
Serve as a visible, inspirational leader throughout the property