Managing Director – Program & Delivery Head

Allocore

6d•Hybrid

About The Position

Allocore powers the leading government loans, grants, and fraud prevention programs with a unified cloud-based platform built for efficiency and security. Our advanced solutions power the largest and most complex government loan and grant programs, streamlining workflows and integrating proven technologies to handle high-volume financial processes with speed and precision. Every day, we’re enabling government agencies to deliver critical financial resources to those who need them most—quickly and efficiently. At Allocore, our culture is built on three core values—Urgency, Collaboration, and Commitment—which shape how we work, innovate, and support one another. Joining Allocore means being part of a mission-driven team that values innovation, collaboration, and a commitment to excellence. If you thrive in high-pressure environments where urgency meets creativity and where every challenge is an opportunity to create impact, then continue reading.... We are seeking a Managing Director – Program & Delivery Head to lead the end-to-end delivery of our client engagement, including the transition from prototype to production for a unified loan and grant platform. This executive will serve as the senior leader accountable for both technical and functional delivery, ensuring successful execution across all lifecycle domains (intake, underwriting, servicing, financial integration, and reporting) while maintaining strong relationships with client stakeholders. This role requires a strategic operator with deep experience leading complex business and technology functions—ideally within a large bank, credit union, or similarly regulated financial environment—who can operate confidently alongside senior business owners and P&L leaders. The ideal candidate has direct experience delivering enterprise platforms that integrate with financial systems of record, payment platforms, and identity systems, and has led multi-workstream programs involving system modernization, legacy system transition, and high-stakes stakeholder environments. The Managing Director will be responsible for orchestrating delivery across product, engineering, domain, data, and integration teams, ensuring alignment across concurrent workstreams and driving timely decisions in a fast-paced, high-visibility environment. This role is accountable for identifying and resolving delivery risks early, maintaining synchronization across technical and functional efforts, and ensuring that platform capabilities are implemented in a manner that is operationally viable, technically sound, and aligned with downstream financial, reporting, and compliance requirements.

Requirements

U.S. citizenship is required. Must be eligible to obtain and maintain a Public Trust clearance.
15+ years of experience leading large-scale programs that combine business and technology delivery, including direct accountability for end-to-end platform implementation or system modernization efforts
Proven experience in a senior leadership role within a large bank, credit union, or similarly regulated financial services organization, with exposure to lending, credit, or financial operations environments
Demonstrated ability to partner with P&L owners and senior business stakeholders, aligning technology delivery with revenue, cost, and operational performance objectives
Strong track record of managing complex, multi-stakeholder programs with high visibility, including coordination across technical, functional, and operational teams
Experience delivering enterprise platforms that integrate with financial systems of record (e.g., general ledger systems), payment platforms, and identity/access systems, with awareness of downstream reconciliation and reporting requirements
Experience leading programs involving multiple concurrent workstreams such as system configuration, integration, data migration, and operational readiness
Exceptional communication skills and executive presence, with the ability to lead discussions with senior stakeholders and clearly articulate risks, tradeoffs, and delivery impacts
Strong problem-solving skills with the ability to navigate ambiguity, resolve complex delivery challenges, and drive decisions in fast-paced, high-pressure environments
Must be located within a commutable distance to the Washington, DC metropolitan area and able to support on-site presence as required.

Nice To Haves

15+ years of experience working in government, public sector, or highly regulated environments, including familiarity with federal program delivery or compliance requirements
Background in lending, grants, or financial assistance programs, with exposure to loan lifecycle processes such as underwriting, servicing, or portfolio management
Experience leading system modernization efforts involving transition from legacy systems to configurable platforms, including exposure to data conversion, process standardization, or system consolidation
Experience operating in high-growth, fast-paced delivery environments where teams are scaling rapidly and delivery expectations are evolving in parallel

Responsibilities

Own the overall success of the program, including delivery quality, timelines, and outcomes, with full accountability for successful transition from prototype to production across all lifecycle domains (intake, underwriting, servicing, financial integration, and reporting)
Serve as the final decision authority for program-level delivery tradeoffs, including scope, sequencing, resource allocation, and risk mitigation strategies
Lead both technical and functional delivery teams across multiple concurrent workstreams, ensuring alignment across product, engineering, domain, data, and integration efforts while maintaining execution velocity
Establish and drive execution against program goals, KPIs, and milestones, ensuring that the delivery strategy is clearly defined and consistently executed across all teams
Ensure all workstreams are structured and sequenced to support integration with enterprise financial systems, payment platforms, and identity systems, while maintaining alignment with downstream reporting, reconciliation, and compliance requirements
Drive accountability across teams by setting clear ownership of deliverables, enforcing execution discipline, and ensuring commitments are met within defined timelines and quality standards
Serve as the primary executive point of contact for client stakeholders, including senior program leadership, technical authorities, and enterprise system owners, with accountability for aligning delivery progress with stakeholder expectations and decision timelines
Build and maintain strong, trust-based relationships with client leadership by demonstrating command of both program operations and technical delivery, and by proactively addressing risks, tradeoffs, and delivery constraints
Lead executive-level communications, including program updates, risk discussions, and strategic planning, ensuring stakeholders have clear visibility into delivery status, integration dependencies, and impacts to timeline or scope
Drive alignment across stakeholders with competing priorities (e.g., program offices, financial system owners, security/compliance teams), facilitating timely decisions that prevent delivery delays or rework
Act as the escalation point for complex delivery and integration issues, providing actionable recommendations and ensuring resolution paths are clearly defined and executed
Proactively identify risks and issues early in the delivery lifecycle, particularly those related to system integration, data dependencies, policy interpretation, and cross-workstream coordination
Establish and enforce structured issue and risk management processes, ensuring all risks are clearly documented, owned, and actively managed through resolution
Ensure rapid resolution of issues by assigning clear accountability, driving cross-team collaboration, and maintaining visibility into progress and blockers
Anticipate and mitigate risks associated with integration across financial systems, payment platforms, identity systems, and legacy system transitions, ensuring these do not impact delivery timelines or operational readiness
Escalate critical risks appropriately to executive stakeholders, providing clear context, impact assessment, and actionable mitigation strategies
Monitor systemic risks across workstreams (e.g., misalignment between business requirements and system implementation, data inconsistencies, or integration failures) and intervene early to prevent downstream operational or financial issues
Operate effectively in environments with strong business ownership and P&L accountability, ensuring delivery decisions are aligned with business outcomes, cost considerations, and operational impact
Partner closely with internal and client-side business leaders to align platform delivery with program objectives, including alignment of technical capabilities with real-world loan and grant operations and performance expectations
Drive operational excellence across program delivery by establishing governance structures and performance metrics that enable consistent execution without duplicating delivery tracking performed by program management
Ensure that delivery plans account for operational readiness, including user adoption, training, process alignment, and transition from legacy systems to the unified platform
Oversee program-level reporting and performance management, ensuring accurate tracking of progress, risks, dependencies, and delivery outcomes across technical and functional teams
Align operational execution with downstream financial, reporting, and compliance requirements, ensuring that delivery supports audit readiness, reconciliation accuracy, and program integrity
Build, lead, and scale high-performing cross-functional teams across product, engineering, domain, data, and integration functions, ensuring clear ownership, role definition, and accountability for all delivery activities
Establish and enforce a culture of accountability and execution discipline, ensuring teams deliver against commitments, escalate issues early, and maintain alignment across interdependent workstreams
Provide direct leadership and guidance to senior team members (e.g., Domain Leads, Architects, Program Managers), ensuring consistent decision-making and alignment with program objectives
Identify gaps in team structure, skillsets, or capacity, and take action to adjust team composition to meet evolving delivery demands
Foster a culture of transparency and continuous improvement by implementing structured feedback loops, lessons learned, and performance tracking across the program
Support talent development and scaling as the program grows, including onboarding new team members and maintaining delivery consistency during periods of rapid expansion