Managing Director of Technology - San Francisco
About The Position
Human Agency is an AI-native consultancy that builds, ships, and operates alongside our clients. We don’t advise from the sideline — we embed inside enterprise organizations and deploy production AI systems that do real work. Our current anchor engagement is inside one of the largest privately held construction enterprises in the United States — LLM orchestration, document intelligence, workflow automation, enterprise integration. Not strategy decks. Not innovation labs. Systems that run. We need a Managing Director of Technology to own the technical side of the house as we scale Human Agency. That means leading client delivery, making architecture calls, building the engineering team, and being the technical voice in rooms with C-suite executives. You’ll report to the Managing Partner and work as a peer on strategy with the Managing Director of AI — but the technical execution, the team, and the platform are yours. This role requires someone who can move between writing production code and presenting to a client’s CEO in the same week. If that sounds like whiplash, this isn’t the right fit. If that sounds like Tuesday, keep reading.
Requirements
- You’ve built and shipped AI/ML systems in production. Not prototypes. Not demos. Things that run and that people depend on.
- You’ve hired and led a technical team — at least 5 people, ideally more. You’ve seen what breaks when a team grows and you’ve fixed it.
- You can explain a technical trade-off to a non-technical executive in a way that helps them make a decision. You’ve done this in high-stakes settings.
- You have strong opinions on AI architecture grounded in hands-on experience — and you change those opinions when the evidence says to.
- You’re comfortable in the weeds. When something is broken or a team is stuck, you get in and help, not schedule a meeting about it.
- You know your way around cloud infrastructure and engineering practices well enough to make platform calls with confidence.
Nice To Haves
- you’ve scaled a startup or early-stage company before — built the team, built the systems, lived through the growing pains
- experience in a services or consultancy model (SOWs, staffing, client delivery)
- a network of engineers you’ve worked with and would hire again
Responsibilities
- Lead technical delivery for enterprise clients.
- Build how we deliver, not just what we deliver.
- Hire and develop the engineering team.
- Own platform and infrastructure decisions.
- Shape our AI strategy through the lens of what actually ships.
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What This Job Offers
Job Type
Full-time
Career Level
Director
