Managing Director, Family Wealth Investments & Advice

KeyBank • Cleveland, OH

7d • Hybrid

About The Position

The Managing Director of Family Wealth Investments and Advice leads and oversees the management of ultra-high-net-worth (UHNW) clients’ investment portfolios. This senior-level, player/coach role provides financial guidance, drives investment strategies, supports client satisfaction, and develops strategies to create new business opportunities. The position leads a team of experienced UHNW portfolio managers and investment consultants and requires deep understanding of UHNW clients’ needs, a strong portfolio-management track record, and leadership abilities.

The Managing Director contributes to thought leadership for the Multi Family Office business, stays current on competitors and market, economic, and regulatory developments, and coordinates with the Investment Center to distribute investment strategies to advisors. The role also helps expand the Family Office’s presence through speaking engagements and client-facing events. Workspaces prioritize in-office presence while allowing flexible options where work can be performed effectively in a mobile environment. Occasional travel, including overnight stays, is required.

Requirements

• Bachelor’s degree in Business Administration, Finance, or a related discipline.
• At least 10 years of investment and portfolio-management experience.
• Detailed knowledge of relevant asset classes.
• Strong communication skills and experience with face-to-face client interactions.
• Demonstrated ability to work independently and as part of a team.
• Skills in collaboration, critical thinking, persuasion, resilience, analytical thinking, business acumen, oral and written communication, and risk management.
• Occasional travel, including overnight stays.

Nice To Haves

• Master’s degree in business administration or a related field.
• Chartered Financial Analyst (CFA) designation.

Responsibilities

• Contribute to the Family Wealth Leadership Team’s thought leadership and development of a best-in-class Multi Family Office business.
• Stay abreast of competitors, competitive trends, economic conditions, and regulatory changes.
• Develop and implement investment strategies for UHNW clients based on their financial goals, risk tolerance, and market conditions.
• Monitor and optimize client portfolios to pursue returns while managing risk.
• Serve as a primary client contact, build trusted relationships, understand financial objectives, explain investment strategies, and provide portfolio-performance updates.
• Manage Investment Consultants and Portfolio Strategists serving clients.
• Lead, mentor, and support investment consultants, portfolio managers, and analysts; foster collaboration, strong performance, professional development, and knowledge sharing.
• Ensure compliance with applicable regulatory requirements and internal policies.
• Mitigate investment risks through risk-management practices, due diligence, and sound portfolio construction.
• Identify opportunities to grow the UHNW client base and deepen existing client relationships; collaborate with marketing and sales teams on growth strategies.
• Coordinate with the Investment Center to develop and distribute thought leadership and strategies that help advisors scale the Family Office experience to client needs.
• Expand the Family Office’s presence through speaking engagements and client-facing events.
• Perform other duties as assigned; duties, responsibilities, and activities may change or be added.
• Comply with KeyBank policies and procedures, act professionally and ethically, avoid conflicts of interest, and act in the best interests of Key’s clients and Key.

Benefits

• Eligible for incentive compensation, which may include production, commission, and/or discretionary incentives.
• Eligible for a list of benefits provided by Key; specific benefits are not enumerated in the posting.
• Flexible options for work in a mobile environment when the role can be performed effectively that way.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior