Managing Director, Client Portfolio Management

New York Life Insurance Co•New York, NY

2d•Hybrid

About The Position

New York Life Investment Management (NYLIM) is a leading global asset manager with over $800 billion in assets under management, serving institutional, retail, and insurance clients. NYLIM combines specialized expertise with the strength and stability of New York Life. The platform is built on disciplined active management, deep investment capabilities, and a long-term partnership approach. New York Life Private Fixed Income (NYL PFI), the private placement and asset-backed investment arm of NYLIM, manages over $100 billion in assets and is a leading capital provider in its industries. NYL PFI focuses on originating and managing corporate and infrastructure debt investments, as well as structured debt solutions. The Client Portfolio Manager will be based in NYL PFI’s New York office and will serve as the client-facing investment representative for the NYL PFI platform. This role involves partnering with various internal teams and has primary responsibilities in business development, client servicing, portfolio management/reporting, and closing new client relationships to grow Assets Under Management (AUM). The ideal candidate is a seasoned asset management professional with strong credit skills and experience in third-party client interaction, with a proven track record in managing clients, delivering insights, and supporting growth and retention through excellent servicing, reporting, and due diligence.

Requirements

College degree from an accredited university.
10+ years of in-depth experience in client portfolio management.
Strong technical investment grade private credit skills including operating fundamentals and capital markets.
Sound ability to present and discuss investment matters and strategies without portfolio manager support.
Must have desire, energy, and willingness to spend a significant amount of time with third party clients.
Must be highly organized, motivated, and able manage a full list of relationships.
The successful candidate will bring a current, state-of-the-art institutional quality industry perspective and experience to this position.
Extensive experience managing institutional client relationships across pensions, insurance, and consultant channels, with demonstrated success supporting fundraising and client retention efforts.
Highly motivated with a strong record of academic and professional achievement.
Strong relationship builder, both externally within the marketplace and internally within the firm.
Willingness and ability to collaborate with other members of the NYL PFI team.
Will be able to hold their own in a fast-paced, intellectually challenging environment. Can defend their decisions and views while still admitting areas of uncertainty.
Ability to operate with a high degree of autonomy while influencing senior stakeholders across investment, distribution, and product teams.
Motivated, self starter. Very highly developed organizational skills.
Strong communications skills, both written and verbal. An “open communicator/team player” rather than a “close to vest” person will succeed best in the firm’s environment.
Excellent presentation skills. Thoughtful listener. Direct and open communication style. Has presence that commands respect in the industry and within NYL PI.
Adheres to the NYL PCI values and culture of commitment, collaboration, drive towards excellence, honesty, integrity, respect for others and trust.

Nice To Haves

MBA or Master’s Degree in finance or related discipline is preferred.
Strong knowledge of the debt private placement and/or asset backed finance asset class preferred.

Responsibilities

Primary coverage for third-party clients (including public and private pension funds, Taft-Hartley funds, insurance companies, private wealth managers, endowments, and foundations): lead/coordinate review meetings, portfolio updates, and ongoing relationship management with overall goal to grow NYL PFI’s third party business. This includes ownership of institutional client relationships, with responsibility for coverage strategy, prioritization, and retention.
Work with the clients to establish investment parameters, and work with origination/credit to select securities to build portfolios that meet the client’s expectations.
Act as a bridge between investment teams and clients, by translating investment process, credit selection, risk positioning, relative value, and performance attribution in clear client language; develop narratives and presentations.
Play a lead role in fundraising processes by providing due diligence and pipeline support: own/drive responses for RFP/RFI/DDQ, consultant questionnaires, and ad-hoc data requests; coordinate internal inputs (deal team, risk, ops, legal/compliance).
Client reporting and materials: create/update fact sheets, commentaries, strategy updates, market notes, and investor reports for portfolio update meetings and upon ad hoc requests.
Market and competitive intelligence: monitor macro/credit conditions and competitor positioning; synthesize implications for IG private credit portfolios and client messaging.
Internal “client advocate” function: feed client needs back into originators, credit analysts and operations; help shape product enhancements / new product initiatives where relevant.