Managing Director, Banking (Account Growth and Advisory)

West MonroeLos Angeles, NY
Hybrid

About The Position

West Monroe is seeking a commercially oriented Director or Partner to join our Banking Practice with a focus on Account Growth & Advisory. This role is designed for an entrepreneurial, client-focused leader who excels at connecting banking technology capabilities with client business needs. The ideal candidate combines deep financial technology expertise with a strong commercial mindset to expand client relationships, identify new opportunities, and drive revenue growth. Unlike a traditional business development role focused on net-new logos, this position emphasizes growing existing client accounts by uncovering business challenges, developing strategic account plans, and aligning West Monroe's technology capabilities to deliver measurable value. This is an exceptional opportunity for a strategic leader who thrives at the intersection of technology, consulting, and client relationship management.

Requirements

  • 12+ years of professional experience in consulting, technology advisory, or financial services.
  • Demonstrated success managing and expanding strategic client relationships.
  • Banking industry experience strongly preferred.
  • Strong understanding of banking technology strategy, enterprise architecture, and digital transformation.
  • Ability to engage executive stakeholders while confidently discussing complex technical concepts.
  • Proven track record of growing existing client accounts through consultative relationship management.
  • Experience developing account strategies and driving revenue expansion.
  • Strong business development and executive relationship management skills.
  • Leading cross-functional teams in a consulting environment.
  • Ability to influence senior executives, delivery teams, and internal stakeholders.
  • Demonstrated success coaching and developing talent.
  • Exceptional executive presence and interpersonal skills.
  • Ability to simplify complex technology concepts for business audiences.
  • Strong presentation, facilitation, and storytelling capabilities.
  • Bachelor's degree in Business, Technology, Engineering, or a related field required.

Nice To Haves

  • MBA or other advanced degree preferred but not required.

Responsibilities

  • Serve as a trusted advisor to banking clients by understanding their strategic priorities and aligning West Monroe's technology capabilities to solve business challenges.
  • Identify and pursue opportunities to expand West Monroe's footprint within existing client accounts.
  • Develop and execute strategic account growth plans that deepen client relationships and increase revenue.
  • Connect client needs with West Monroe's full portfolio of technology and consulting services.
  • Achieve individual account growth objectives while contributing to overall Banking Practice revenue goals.
  • Maintain a healthy pipeline of expansion opportunities through proactive client engagement.
  • Partner closely with delivery teams to ensure successful project outcomes and exceptional client satisfaction.
  • Collaborate across practices to identify and pursue cross-functional opportunities that deliver comprehensive client solutions.
  • Mentor and develop consultants and emerging leaders while fostering a collaborative, client-centric culture.
  • Influence internal stakeholders to align resources and capabilities with client priorities.
  • Apply strong banking technology expertise to understand complex client environments and recommend strategic solutions.
  • Stay current on emerging trends across banking, fintech, digital transformation, cloud, AI, data, and enterprise technology.
  • Represent West Monroe as a thought leader through speaking engagements, industry events, publications, and client forums.
  • Meet or exceed assigned revenue growth targets across key client accounts.
  • Support the Banking Practice's strategic growth objectives.
  • Maintain an active pipeline aligned to account plans and client priorities.
  • Ensure opportunities progress efficiently from identification through execution.

Benefits

  • medical, dental, vision, and basic life insurance
  • company’s 401k plan
  • purchase shares from our employee stock ownership program
  • eligible to receive annual bonuses
  • unlimited flexible time off
  • ten paid holidays throughout the calendar year
  • ten weeks of paid parental leave will also be available upon hire date
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