Managing Consultant

NFP Corp•Atlanta, GA

1d•$119,100 - $190,600

About The Position

NFP, an Aon company, is seeking a strategic and client-focused Employee Benefits leader to oversee a book of business while driving client satisfaction, retention, and revenue growth. This role serves as a trusted advisor to clients, partnering closely with producers, leadership, carriers, and internal teams to deliver exceptional service, identify growth opportunities, and provide innovative benefits solutions. The ideal candidate is a strong relationship builder with a deep understanding of employee benefits, shown leadership experience, and a track record of mentoring high-performing teams. This individual will balance client consulting, business development, and team management responsibilities while fostering a collaborative culture focused on service excellence, operational efficiency, and long-term client success.

Requirements

Knowledge of employee benefits with a passion for the business and its evolution
Strong communication and presentation skills
Self-starter that can manage to deadlines and outcomes
Leader with ability to effectively manage a team and demonstrates emotional intelligence
Internal and external relationship and sales skills
Analytical skills
Organizational Skills
Excel and PowerPoint skills
Typically more than 10 years of industry experience
8+ years of benefits consulting experience required.

Nice To Haves

BA/BS preferred

Responsibilities

Serves as Account Executive on client portfolio; serves as critical issue point and lead consultant, as needed, for other clients within the portfolio.
Accountable for client retention with a focus on revenue growth through cross sell and upsell.
Develops relationships with clients partnering with producers and executive sponsors to ensure client satisfaction.
Reviews account roster monthly outlining growth opportunities and at-risk clients, sharing findings with the Practice Leader.
Works collaboratively with Growth Leaders on new business and cross sell opportunities, assists with prospecting activities.
Utilizes NFP regional and national tools and resources for client services and deliverables.
Collaborates on strategies for clients, sharing new products and services with team members and peers.
Maintains strong relationships with carriers and vendors; engages in negotiations as necessary to achieve results.
Manages team of consultants by providing clearly defined roles and responsibilities.
Supervises team members for adherence to NFP policies, procedures and service scopes.
Mentors and coaches team members and provides opportunities for them to set goals, grow and develop in their careers.
Assigns and manages workloads for team members.
Subject matter expert and point of escalation for team members.
Maintains a culture of collaboration, trust and transparency.
Aids with talent recruitment, participates in interviews and hiring decisions.
Communicates regularly and effectively with team members and with senior leadership, sharing important updates and addressing problems promptly.
Collaborates with shared services team on client deliverables, timelines and innovation.
Shares standards across the market, the region and nationally, as appropriate.