Managing Broker - MD - (REMOTE)

eXp World Holdings, Inc.

5h•Remote

About The Position

The Managing Broker will be responsible for supporting the Designated Managing Broker in the successful administration of eXp Realty brokerage operations in their state. In supporting our agents in the delivery of exceptional real estate brokerage service to their clients, this position will be assisting in all operational elements necessary to comply with the individual state license law, REALTOR association membership and MLS participation, along with the transaction review process, compliance training, and the eXp Risk Management program. This person will have an exceptional track record as a supervising real estate broker of a small to medium firm, an understanding of real estate brokerage at a state level, a collaborative approach and a boundless work ethic. They must be a “people-person” but also possess the ability to implement systems and processes. As a participant on the eXp Realty state leadership team, the Managing Broker ensures that eXp delivers exceptional brokerage support to agents in their representation of clients and customers. Conducts training to enhance agent’s knowledge and understanding of contract, risk management, licensing and state real estate law. Promptly responds to agents request for assistance. Effectively consults and engages with eXp agents and others in problem solving of matters associated with difficult or complex transaction issues. Performs contract review to ensure legal and contractual compliance of transactions. Supports the implementation of the eXp Risk Management Program and valued risk management tools to eXp Agents. Assist the ongoing enhancement of and compliance with company-wide and individual state brokerage operations manuals. Supports innovation in how the company can efficiently support its growing state agent base in terms of brokerage operations. Coordinates distribution of inbound mail. Such other duties as may be assigned. Other Duties As Assigned.

Requirements

Agile/Flexible attitude
Strong attention to detail required
Excellent customer service abilities: written and verbal communication must be superb
Excellent critical thinking and problem solving skills
Team player - able to complete individual tasks as well as work on a team to accomplish a goal
Experience in the real estate industry strongly preferred
Excellent communication skills both written and verbal
Experience in coordinating events and group activities
Conflict resolution and active listening: ability to assess a customers need or concerns and deliver solutions using critical and creative thinking
Proficient knowledge of G Suite required; Microsoft Office experience is a bonus
Remote Work experience required
Dedicated home-office/work space
Advanced Trello experience preferred
Aptitude for using online platforms and softwares to work remotely
Exceptional track record as a supervising real estate broker of a small to medium firm
Understanding of real estate brokerage at a state level
Collaborative approach
Boundless work ethic
Must be a “people-person” but also possess the ability to implement systems and processes.

Nice To Haves

If you think you’d make a great match for this position but don’t meet all the requirements, we would still encourage you to apply!

Responsibilities

Be the subject matter expert in your area of expertise.
Perform designated job tasks efficiently and within the provided time frame.
Maintain regular communication with team members and supervisors through email, instant messaging, video conferences, or other designated communication channels.
Attend virtual meetings, provide updates on progress, and actively participate in discussions.
Adhere to company policies and guidelines, including data security and confidentiality.
Complete assigned projects, assignments, or tasks with attention to detail and quality.
Manage and prioritize workload effectively to meet deadlines and deliver results.
Continuously update job knowledge by participating in training opportunities or self-directed learning.
Collaborate with colleagues on shared documents or projects using remote collaboration tools.
Take ownership of assigned work and demonstrate initiative in identifying and addressing challenges.
Ensure availability and responsiveness during agreed-upon working hours.
Conducts training to enhance agent’s knowledge and understanding of contract, risk management, licensing and state real estate law.
Promptly responds to agents request for assistance.
Effectively consults and engages with eXp agents and others in problem solving of matters associated with difficult or complex transaction issues.
Performs contract review to ensure legal and contractual compliance of transactions.
Supports the implementation of the eXp Risk Management Program and valued risk management tools to eXp Agents.
Assist the ongoing enhancement of and compliance with company-wide and individual state brokerage operations manuals.
Supports innovation in how the company can efficiently support its growing state agent base in terms of brokerage operations.
Coordinates distribution of inbound mail.
Such other duties as may be assigned.