Title Manager

Betenbough CompaniesLubbock, TX
2d

About The Position

The Title Manager at Impact Title provides relational, operational, and strategic leadership to a team of escrow officers and closing coordinators. This role is responsible for cultivating a high-performing, accountable, and emotionally healthy team while ensuring an exceptional closing experience for homebuyers, lenders, and partners.

Nice To Haves

  • Escrow License
  • Experience with Qualia (Title Software)
  • Leadership experience

Responsibilities

  • Lead, coach, and develop a team of escrow officers and closing coordinators through consistent one-on-one coaching, feedback, and performance management.
  • Foster a culture of unity, trust, accountability, and growthpersonally, professionally, and (where appropriate) spiritually.
  • Oversee daily operations to ensure accurate, compliant, and timely closings with an exceptional customer experience for homebuyers.
  • Train and develop team members in all technical aspects of title software, escrow processes, and regulatory requirements.
  • Evaluate, implement, and continuously improve processes that drive efficiency, accuracy, and service excellence.
  • Serve as a key communication bridge between internal teams and external partners to ensure clarity, alignment, and trust.
  • Actively seek and integrate feedback from customers, lenders, Betenbough Homes, and internal team members.

Benefits

  • Comprehensive Employee Benefit Package
  • Employer-Paid Life, AD&D, LTD Insurance
  • Enrolled into ESOP (Retirement Benefits)
  • Paid Time Off Policy
  • Company-Issued Cell Phone
  • Company Training Opportunities
  • Company-Sponsored Vision Trips
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