Manager, Kurt Geiger Footwear- Macy's

Kurt Geiger•New York, NY

5d•Onsite

About The Position

Kurt Geiger is an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city; its diversity and creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style. At Kurt Geiger, we value individuals who are passionate about fashion, customer-oriented, and enthusiastic about being part of a dynamic and creative team. As we expand into the US, we seek individuals who can embrace and contribute to our brands values and vision. We’re an energic fast-paced brand that embraces progress and strives for innovation. Hard work is rewarded with new opportunities at every level and kindness is celebrated in everything we do.

Requirements

Highly motivated
Interest in fashion
Target driven
Experience in customer service, retail preferred.
Interact with customers in a loud and often busy environment
Ability to stand for long periods and engage in repetitive activities
Ability to lift in excess of 50 pounds
Ability to climb ladders and use a stepping stool
Flexible to work weekends and evenings.
Must be eligible to work in the US
Proficient in English, written and spoken
Role subject to Macy's approval

Responsibilities

Provide excellent customer service by greeting and assisting customers in a friendly and professional manner
Actively engage with customers to understand their needs, offer product recommendations
Stay informed about current products, trends and promotions to provide up-to-date information to customers
Working towards visual merchandising guidelines et for the store
Training and developing team members
Maintain store standards throughout the store, including the back-of-house
Maintain and monitor all store operations, including back-of-house
Liaise with Head Office teams for all business updates
Set targets and monitor KPI’s for all team members
Recruit for your store and liaise with the global recruitment team
Make commercial suggestions for your store and get them approved by senior stakeholders
Be a role model for the brand and maintain personal presentation standards and that of your teams
Maintain store health and safety regulations
Plan monthly rotas for your team
Motivate and drive your team
Manage and maintain all store operations.
Ensure all products are properly tagged with accurate pricing and product information.
Process transactions accurately and efficiently using the point of sales system, handling cash, credit cards and other forms of payment.
Closing and opening the store, as well as setting up the cash register
Support with inventory management and organization of stockroom
Replenish the shop floor as and when necessary
Communicate daily needs with the management team