Manager Salary

Buddy's PizzaWarren, MI
Onsite

About The Position

Buddy’s Pizza, a Detroit-style pizza institution founded over 75 years ago, is expanding and seeking a Manager to oversee specific departments within a unit. The Manager will be responsible for maximizing guest satisfaction and profit development, maintaining high standards of customer service, and communicating effectively with management and staff. This role requires a minimum of 5 days/50 hours per week.

Requirements

  • Minimum 3 years’ experience in a general management role in a full-service restaurant.
  • Proficient in the following areas of management: leadership, communication, staff mentoring & development, and quality of operations.
  • The ability to communicate effectively will be at all levels of staff with strong problem solving and decision-making skills.
  • Knowledge of employment law and ability to maintain confidentiality.
  • Must possess excellent customer service and critical thinking skills.
  • Must possess and demonstrate solid computer skills.

Responsibilities

  • Oversee all unit operations during scheduled shifts including daily decision making, training and staff support, guest interaction, scheduling while upholding standards, product quality and cleanliness.
  • Manage staff labor throughout each shift by monitoring breaks and ensuring all checkout and cash handling procedures.
  • Execute daily staff pre-shift briefings on all scheduled shifts.
  • Provides continuous directions for staff members to ensure operational and procedural measures.
  • Complete all Manager accounting reports as instructed General Manager. Monitors and identifies all unit sales and labor reports.
  • Identifies operational opportunities by creating and implementing plans to address department areas and store goals.
  • Supervises that all line checks are accurate throughout all shifts.
  • Fosters a positive working relationship with all staff members to build maximum employee morale, productivity, and development.
  • Demonstrates a safe work environment to reduce the risk of injuries and accidents.
  • Oversee all deliveries to confirm products and billing accuracy.
  • Promotes a positive Buddy’s experience for all guests.
  • Approves all unit comps, promos, credits, and guest requests.
  • Assists with staff hiring, training, and scheduling.
  • Ensures proper usage of communication tools such as: pre-shifts, Red Book, evaluations, documenting conversations for record.
  • Does employee reviews and evaluations.
  • Provides employees with positive and constructive feedback and implements appropriate disciplinary action when necessary.
  • Ensures all employees adhere to Buddy’s uniform policy and standards.
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