Manager

Dave & Buster's Inc.•El Paso, TX

2d•$52,181 - $61,389•Onsite

About The Position

THE RESTAURANT & OPERATIONS MANAGER provides overall leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business results and exceed the guest experience. This role requires someone who loves working in a fast-paced, multi-faceted Restaurant/Entertainment scene, can communicate with Team Members and Guests in a way that inspires FUN, enjoys immediate gratification from making someone's experience better or inspiring their team, and is driven to beat goals. The ability to oversee all aspects of the business, from minor details to the big picture, is essential. The role involves working in a fast-paced, noisy environment with distracting conditions, and requires the ability to handle high-volume days while working an average of 50-hour work weeks.

Requirements

21+ years of age
2+ years of Restaurant/Hospitality Experience
Proficient in managing the cost of goods sold and labor
Ability to lead a team to create a memorable guest experience
True leadership capabilities
The ability to work weekends, nights, and holidays
Not afraid to work in a fast-paced, noisy environment with distracting conditions

Responsibilities

Developing and leading hourly team members to exceed guest’s expectations
Demonstrating proactive leadership by ensuring positive staff and guest experiences through personal interactions
Interacting with guest service-focused team members in areas of recruiting, hiring, coaching, training, and continuous professional development
Living our core values along with leading others to do so while collaborating with the management team to achieve high-quality and timely results