Salaried Manager
About The Position
This position is under the direct supervision of the General Manager and/or Assistant General Manager and provides restaurant leadership in accordance with established company standards. The role involves managing restaurant operations during scheduled shifts, ensuring prompt and friendly service, building a positive culture, and maintaining high-quality guest experiences. The Manager will also assist in managing team performance, administrative functions, front and back of house operations, and fostering teamwork. A high degree of professionalism, ethics, and integrity is expected, along with the development of team members for growth within the company.
Requirements
- High School Degree or equivalent education and/or experience
- One to Two (1-2) years of guest service experience
- One to Two of prior supervisory experience, preferably in a casual dining setting
- Demonstrated progression towards growing sales and managing a Profit & Loss Statement
- Positive attitude and the ability to handle highly difficult guest interactions
- 21+ years old
- Reading, writing, basic math and verbal communication skills in English is required
- Ability to pass company background check
- Reliable transportation and government issued driver’s license required
- Ability to work 50-55 hour work weeks and flexible schedule consisting of mornings, mid-day shifts, evenings, weekends and holidays
Nice To Haves
- ServSafe Alcohol and Food Certification a plus
- Bi-lingual experience a plus
Responsibilities
- Assists in managing Restaurant Environment during scheduled shifts with discretionary management decision making required
- Ensures prompt, friendly service according to company guidelines
- Builds a culture using the Vision / Mission statement to guide People, Profits, and Guest Experience
- Ensures the immediate response and correction of all verbal guest complaints
- Ensures a high-quality guest experience by employing tools such as table touching and proactivity in resolving potential guest issues
- Teaches and enforces alcohol awareness
- Assist in maintaining adequate inventory levels
- Ensures product preparation and presentation uncompromisingly meeting company standards
- Effectively oversees/schedules associates to meet sales demands
- Maintains effective safety and security programs according to company policy and government standards
- Promotes and manages restaurant organization, cleanliness and sanitation
- Assist in executing all incentive contests and educates associates on promotions and new menu offerings
- Assists in managing Team Leaders and Team Member performance
- Assists in maintaining Team Member and administrative functions as related to a manager role
- Effectively assists in managing Front of the House and Back of House operations during assigned shifts
- Responsible for all opening and closing procedures of the restaurant during assigned shifts
- Assists in managing standards and commitment to quality
- Assists in managing daily and weekly reports
- Fosters teamwork by building effective teams committed to restaurant and organizational goals
- Operates with a high degree of Professionalism, Ethics and Integrity, maintaining a role-model image
- Development of Team Leads, and Team Members for growth within the company
- Performs other related duties as required and assigned
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
