Manager - Store CAN6847

Advance Auto Parts • Louiseville, QC

13d • Onsite

About The Position

The General Manager reports to the District Manager and is responsible for the performance of the assigned store. This includes managing store assets such as cash, inventory, vehicles, fixtures, operating expenses, and payroll to achieve established goals. The General Manager professionally manages customer and store personnel relationships.

Requirements

• Four to six years of experience in store management, customer service, and sales within the automotive industry.
• Good interpersonal skills to deal with customers, employees, and management.
• Basic knowledge of certain accounting procedures.
• Ability to read store financial reports.
• Proficiency in Windows operating system, Word, and Excel.
• Detail-oriented with excellent math skills.
• High school diploma or equivalent post-secondary education (college or vocational diploma).
• Valid driver's license.
• Ability to work an assortment of days, evenings, and weekends as needed.
• 2-3 years of experience managing a team of 10-20 Team Members in a fast-paced and highly dynamic retail environment.
• Successful experience managing profitability; proven financial and business acumen.
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with Customers, peers and upper management.
• Use Microsoft software effectively (Word, Excel required; PowerPoint preferred).
• Calculate figures and amounts such as discounts, percentages, sales increases, and gross profit percent.
• Ability to review and analyze business reports, such as profit and loss statement (P&L).
• Hold others accountable, inspect work quality and give feedback in a way that is inspiring.
• Ability to become ASE P2 certified or ASE ready equivalent.
• Advanced parts lookup and sourcing.
• Ability to source from numerous places including special order, FDO, second source, etc.
• Ability to execute and train all store operational processes and procedures, and testing and diagnostic equipment for DIY services.
• Ability to execute and train inventory systems and store equipment.
• Ability to execute and train POS and Parts lookup systems.
• Ability to recruit, select, hire and develop quality Team Members.
• Ability to build and grow relationships with Professional Customers.

Nice To Haves

• Bilingualism is preferred and may be required in certain locations.
• ASE certification preferred, but not required.
• Bachelor’s degree in business or a related area preferred.

Responsibilities

• Achieve overall store sales goals and service objectives.
• Manage and grow Professional Customer relationships/sales, including building and holding the team accountable to executing Customer action plans.
• Selection, hiring, development, performance management, coaching, scheduling, and engagement of store Team Members.
• Ensure execution of all inventory and operational standards.
• Coach all Team Members to deliver on Customer expectations (DIY and Professional).
• Manager on duty responsibilities (touch base/coaching, floor/phone management, task assignment and completion, safety, open/close duties).
• Ability to lead change management.
• Embrace diversity and foster a respectful environment for both Customers and Team Members.
• Provide DIY service including battery installation, testing, wiper install, etc.
• Assist District/Region in other functions upon request.

Benefits

• Opportunity to work for the largest aftermarket automotive parts provider in North America.
• Career advancement opportunities throughout the Advance Auto Parts organization.
• Access to an excellent online training system for personal development or manager training.
• Rewarding organizational culture through the Teammate Recognition Program.
• Employee discount on automotive parts, tools, and equipment.
• Group benefits plan after 90 days of employment, including supplemental health insurance, dental insurance, vision care, life insurance, and accidental death and dismemberment insurance.
• Financial benefits such as a group RRSP with employer matching contribution and a discount stock purchase plan for all permanent teammates.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED