Manager - Mayo Clinic Beyond Walls

Mayo Clinic•Jacksonville, FL

About The Position

The Manager partners with administrative leaders, physicians, and scientists to lead and coordinate operational and administrative functions in alignment with strategic priorities. The Manager has strong leadership, operational and process improvement capabilities. Embodying Mayo Clinic values, the Manager plays a pivotal role within shields and departments managing teams and service lines.

Requirements

Strong leadership capabilities.
Strong operational capabilities.
Strong process improvement capabilities.
Ability to manage teams and service lines.
Ability to operationalize vision and execute goals.
Ability to contribute to development of priorities and action plans.
Ability to serve as a liaison between staff and leadership.
Ability to develop external relationships.
Ability to create and foster high performing, engaged teams.
Ability to lead and mentor teams through change.
Ability to manage team performance and difficult conversations.
Ability to embed equity, inclusion, and diversity principles.
Ability to coach, mentor, and develop direct reports and allied health staff.
Ability to provide leadership focused on operational excellence, implementation, and staff engagement.
Ability to apply operational knowledge, critical thinking, sound judgment, and problem solving.
Ability to manage staff assignments to meet fluctuating workload.
Ability to embrace and drive operational execution with pace and urgency.
Ability to coordinate and direct staff for smooth operations and efficiencies.
Ability to engage in systems design, process improvement, and optimization.
Ability to facilitate quality, safety, regulatory, and service excellence.
Ability to manage projects and lead multidisciplinary teams.
Ability to perform financial analysis, problem solving, and data-driven decision-making.
Ability to develop a global mindset.
Ability to continuously invest in learning and gaining knowledge.
Ability to demonstrate continuous learning of emerging technologies and data literacy.
Ability to demonstrate forward-thinking and trend analysis.
Ability to encourage team to pursue new approaches and demonstrate business agility.
Ability to demonstrate business acumen and apply financial rigor.
Ability to assist in managing budget.
Ability to manage strategic growth.
Ability to implement, manage, and operationalize business plans.
Ability to represent and communicate big picture thinking.
Ability to support effective decision making and ensure long term sustainability.

Responsibilities

Lead and manage the team to operationalize the vision, executing goals and outcome-based objectives.
Actively contribute to the development of priorities and action plans.
Serve as a liaison between front-line supervisors and staff and leadership to ensure strategic alignment, staff engagement, and open, transparent, bidirectional communication.
Develop relationships externally in support of Mayo Clinic’s goals and objectives.
Create and foster high performing, engaged teams, aligned to a culture of safety and Mayo Clinic values.
Lead and mentor team through new and changing situations.
Effectively manage team performance and difficult conversations with compassion and respect.
Embed equity, inclusion, and diversity principles into team, across hiring, developing, and coaching staff.
Coach, mentor, and develop direct reports and other allied health staff to foster engagement, life-long learning, and professional growth.
Provide leadership with a primary focus on operational excellence, implementation, and staff engagement.
Apply operational knowledge, critical thinking, sound judgment, and problem solving in an integrated, matrixed environment.
Effectively manage staff assignments to meet fluctuating workload and business needs.
Embrace and drive operational execution with a sense of pace and urgency. Coordinate and direct staff to ensure smooth operations and efficiencies.
Engage in systems design, process improvement, and optimization to improve and simplify operations and outcomes.
Facilitate quality, safety, regulatory, and service excellence.
Manage projects and lead multidisciplinary teams including financial analysis, problem solving, and data-driven decision-making.
Develop a global mindset, and continuously invest in learning and gaining knowledge inter and intra industry.
Demonstrate continuous learning of emerging technologies and data literacy for departmental and organizational benefit.
Demonstrate forward-thinking and trend analysis to anticipate future needs and opportunities.
Encourage team to pursue new approaches and demonstrate business agility.
Demonstrate business acumen and apply financial rigor in managing financial results.
Assist in managing budget for area of responsibility.
Manage strategic growth to include staffing and other resources.
Implement, manage, and operationalize business plans and deliverables.
Represent and communicate big picture thinking with business partners and stakeholders.
Support effective decision making and ensure long term sustainability through deep understanding of healthcare, education, and research finance models, including revenue drivers, to support effective decision making and ensure long term sustainability.