Manager Workforce Analytics

Altice USA•New York, NY
•$123,379 - $202,694

About The Position

The Manager Workforce Analytics leads day-to-day delivery of workforce analytics within Altice USA’s internal Data and Analytics organization, supporting Human Resources through report development and analytic insights. The role leads cross-functional initiatives using a matrixed pool of analysts and report developers, while providing hands-on support to deliver data-driven insights for HR, business, legal, and finance partners. The position partners with stakeholders and their leaders to deliver trusted, actionable workforce analytics. The manager contributes to and executes the analytics and reporting roadmap, manages intake and prioritization of recurring reports, dashboards, and ad-hoc requests, and ensures quality, documentation, and consistent reporting standards. The role also partners with IT and Data Engineering on HR data systems and identifies opportunities to create value through data, including potential ML/AI use cases for HR alerting and recommendations. Strong HR report design and product ownership experience, including ownership of platforms such as One Model, are identified as ideal qualifications.

Requirements

  • Bachelor's degree in a relevant field of study, or equivalent work experience.
  • 7+ years of relevant employment experience in data and analytics.
  • 3+ years of experience with SQL.
  • Experience with BI tools such as Tableau, PowerBI, or Looker.
  • Experience working with data from HR systems such as SAP SuccessFactors, EPIC, or a similar platform.
  • Experience with a cloud-based environment such as Google Cloud Platform, AWS, or Microsoft Azure.
  • Ability to collaborate with and build effective business partnerships with HR and business stakeholders.
  • Strong presentation and communication skills, including the ability to summarize analytic findings for technical and non-technical audiences.
  • Hands-on approach to learning the Altice USA business and delivering operational and strategic value through analytics.

Nice To Haves

  • Experience in workforce (HR) analytics.
  • Strong HR report design skills and product ownership experience, including ownership of platforms such as One Model.

Responsibilities

  • Collaborate across the data and analytics organization to integrate available data, tools, and processes into workforce analytics deliverables.
  • Partner with IT and Data Engineering to understand HR systems and recommend improvements to data accuracy, continuity, and enrichment.
  • Contribute to and execute the analytics and reporting roadmap supporting Human Resources, business, legal, and finance partners.
  • Explain complex concepts to business stakeholders to promote understanding of the value of data and adoption of workforce analytics.
  • Establish a culture of collaboration and excellence within the team, ensuring quality and speed of delivery.
  • Identify data-driven opportunities, including potential ML/AI use cases for HR alerting and recommendations, and escalate proposals for prioritization.
  • Manage intake, prioritization, and delivery of recurring reports, dashboards, and ad-hoc analytic requests.
  • Ensure data quality, documentation, and consistent standards across workforce reporting and insights.
  • Provide targeted hands-on support to collaboratively deliver data-driven insights for HR, business, legal, and finance partners.
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