Manager, Wings, Delta, Google Cloud

Google•Cambridge, MA

6h•$183,000 - $266,000

About The Position

The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners. In this role, you will lead and manage a team of engineers and technical program managers, balancing business needs with technical constraints to steer the support strategy for our most strategic airline partners. You will oversee day-to-day technical support and project execution from early piloting to wide-scale deployment. Gaining a deep understanding of our advanced travel products, you will direct implementation reviews, architect innovative solutions, and refine the partner support roadmap. Additionally, you will lead customer integrations and technical projects—including coding and platform integration—while collaborating cross-functionally with Sales, Product, Engineering, and Operations to enhance product capabilities and deliver an excellent partner experience. Individual pay is determined by factors including job-related skills, experience, and relevant education or training. US: $183000 - $266000 (USD) + 20% bonus target + equity + benefits Learn more about benefits at Google [https://www.google.com/about/careers/applications/benefits/].

Requirements

Bachelor’s degree in Engineering, Computer Science, a related field, or equivalent practical experience.
8 years of experience working with client-side web technologies (e.g., HTML, CSS, JavaScript, or HTTP).
8 years of experience coding with one or more programming languages (e.g., Java, C/C++, Python).
Experience in technical leadership, including leading business transformation initiatives.

Nice To Haves

Master’s degree in Engineering, Computer Science, Business, or a related field.
Experience navigating business organizations, managing multiple cross-functional stakeholders, and reaching optimal solutions across all associated parties.
Experience in flights domain, or an enthusiasm and willingness to quickly learn the domain.
Experience with web technologies like HTML, CSS, JavaScript and HTTP.
Experience as a manager.
Ability to deliver messages to the audience and present technical materials to groups of any background.

Responsibilities

Lead a team of engineers, setting priorities, assigning work, and managing multiple projects to build deep travel industry domain expertise.
Design, code, and deploy technical solutions as an active player/coach, maintaining QPX Connect and flights software integration code.
Collaborate cross-functionally with Engineering, Product, Sales, and Operations to define requirements and drive key initiatives.
Scale processes and tools, optimizing training and workflows to improve overall efficiency and support for enterprise airline customers.
Resolve complex technical challenges, serving as a key escalation point and directing implementation reviews to ensure partner success.