Manager - Warehouse

512Financial•Westborough, MA

40d•Onsite

About The Position

The Warehouse Manager will take full ownership of order fulfillment — everything from receiving and inventory control through final product delivery. This role leads a team of 4–6 warehouse associates while staying actively involved on the floor, whether that means operating a forklift or pitching in wherever needed. Your background in e-commerce logistics, sharp process instincts, and Lean expertise will directly impact customer satisfaction and support the company's next phase of growth.

Requirements

A hands-on, energetic leader capable of managing a team while staying engaged in daily operations
Solid background in e-commerce fulfillment: picking/packing, shipping/receiving, material handling, inventory management, and light assembly
A continuous-improvement mindset with real-world Lean and 5S experience
Comfort with ERP/WMS platforms
Flexibility and confidence in navigating a fast-changing environment
Sharp attention to detail, quality, and organization
Trade school, Associate's, or Bachelor's degree in Business Operations, Supply Chain, Logistics, Manufacturing, or a related field
3–5 years managing warehouse/fulfillment operations at a small-to-medium-sized company
2–3 years in a supervisory or leadership capacity within a warehouse or manufacturing setting
Direct experience in picking/packing, shipping/receiving, material handling, inventory management, and light assembly
Familiarity with ERP/WMS systems
Forklift operation experience
Valid driver's license with a clean record

Nice To Haves

NetSuite and/or RF-Smart experience is a plus

Responsibilities

Oversee end-to-end e-commerce fulfillment: receiving, storage, inventory control, and order processing
Manage daily pick, pack, and ship activity to guarantee accuracy, on-time delivery, and customer satisfaction
Supervise a 4–6 person warehouse team, balancing workload and quality to keep operations moving smoothly
Direct light production and assembly work, including cutting plastic sheets, kitting products, and counting/packaging goods
Leverage WMS and ERP tools to track shipments, monitor stock levels, and maintain inventory accuracy
Develop, train on, and enforce Standard Operating Procedures across the team
Ensure warehouse and production equipment is operated safely and correctly
Drive Continuous Improvement using 5S and Lean methodologies, identifying and acting on efficiency opportunities
Maintain a safe, clean, compliant facility in line with all state and federal regulations