Manager - Warehouse Quality Systems

Amgen•New Albany, OH

About The Position

Join Amgen’s Mission of Serving Patients At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do. Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. Amgen is advancing a broad and deep pipeline of medicines to treat cancer, heart disease, inflammatory conditions, rare diseases, and obesity and obesity-related conditions. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your Manager, Warehouse Quality Systems at Amgen Advanced Assembly and Final Product Operations New Albany, Ohio What you will do Let’s do this. Let’s change the world. In this vital role, you will be part of the Supply Chain team and report to the Senior Manager. You will participate in multiple cross-functional initiatives for Amgen Ohio (AOH) leading to the warehouse quality process applying enterprise-wide programs. In addition, you will organize, drive, and/or support the identification and implementation of related Warehouse systems and processes. This role is also responsible for identifying, establishing, modeling, and monitoring key performance measures that will ensure the achievement of Best Practices across Amgen sites. The Manager, Warehouse Quality Systems, will serve as a key representative on various cross-functional task forces and teams to ensure that consistent and well-integrated practices are developed throughout the organization. This role requires consistent and strong communication within Supply Chain and throughout all of Amgen and may directly or indirectly supervise the activities of other staff members or outside consultants/contractors.

Requirements

Doctorate degree OR Master’s degree and 2 years of Supply Chain experience OR Bachelor’s degree and 4 years of Supply Chain experience OR Associate’s degree and 8 years of Supply Chain experience OR High school diploma / GED and 10 years of Supply Chain experience
Experience working in a global environment, ability to collaborate closely/communicate effectively at different management levels
Availability for domestic and international business trips and to support non-standard shift organization with the flexibility to work extended hours

Nice To Haves

Quality, Business Administration, Supply Chain & Logistics Management, Manufacturing/Packaging, or Industrial Engineering background
Good understanding of ERP-SAP, ECC, WM, EWM
APICS CPIM, CSCP or SCOR-P certified.
3+ years of Supply Chain Management Operational Excellence experience in regulated industry
Experience with regulated environments (i.e. cGMP, GDP OSHA).
Proficient user of software applications (Excel, PowerPoint, Smart sheet, Skype, Tableau).
Leadership and team building skills
Change management skills
Good organizational and communications skills
Excellent written and verbal communication skills
Continuous improvement mentality
Knowledge of staff relations with the ability to coach, mentor and counsel staff when needed.
Knowledge of basic compensation system practices and methodologies

Responsibilities

Ensure compliance with GMP/GDP and EHSS requirements
Own and/or provide input and support for quality systems records (deviations, change control records, CAPA, CAPA EV, SOP, etc.) or other records
Acts as Risk Assessment Facilitator or owner
Assess impact of new requirements, changes, processes, and distribution regulations to the department.
Own and lead change controls for the warehouse
Own deviation records for the Warehouse
Participate in revision of controlled documents
Act as warehouse representative in cross departmental projects
Act as a point of contact for other departments (e.g. Packaging, QA, Planning, etc.)
Track performance on specific KPIs- Participate in network meetings
Act as delegate for the Senior Manager Supply Chain
Measure and report on Key Supply Chain Key Performance measures and drive continuous improvement leveraging Amgen standard tools and methods
Define problem statements, reports, and possible solutions, and present information to Warehouse management for follow-up and/or partner concerns
Develop solutions to departmental and cross-functional business problems through in-depth analysis, coordination, and negotiation with key decision makers
Manage sophisticated and ambiguous issues to identify critical factors to enable decision making.
Respond effectively to crises and resolve conflicts arising from competing objectives, limited resources, or differing perspectives
Contribute to strategic decisions affecting operations
Perform root cause analysis and implement corrective actions related to associated deviations.
Serve as a role model and mentor, designing opportunities for career development
Build cross-functional relationships to develop and garner support for shared programs.
Influence a broad spectrum of partners toward achieving business goals

Benefits

A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
Stock-based long-term incentives
Award-winning time-off plans
Flexible work models where possible.

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