Manager, Warehouse Operations

Cardinal Health•Walton Hills, OH

5d•$87,700 - $125,300•Onsite

About The Position

The Manager, Warehouse Operations (Outbound) oversees the building’s outbound processing, including but not limited to releasing, picking, staging and loading of shipments. Through successful operational and people management, this job delivers on the business unit’s short-term goals, improves profitability, and develops the business unit’s warehouse talent. This job also responds to urgent customer needs or supply disruptions to ensure customer commitments are fulfilled. Operations is responsible for materials handling and product distribution in a distribution or manufacturing environment. Includes warehousing and fulfillment of materials and products, transportation, inventory management as well as demand, supply and manufacturing planning. Warehouse Operations is responsible for performing/controlling a combination of manual or automated tasks necessary for the receipt, storage, and shipment of product. This may include functions of receiving, picking, packing, shipping, staging, transporting, storage, delivery, etc. Also responsible for the efficient flow of products from the point of product receipt from vendors to the shipment of products (via prescribed service parameters) to a variety of internal and external customers.

Requirements

Manages department operations and supervises professional employees, front line supervisors and/or business support staff
Participates in the development of policies and procedures to achieve specific goals
Ensures employees operate within guidelines
Decisions have a short term impact on work processes, outcomes and customers
Interacts with subordinates, peers, customers, and suppliers at various management levels; may interact with senior management
Interactions normally involve resolution of issues related to operations and/or projects
Gains consensus from various parties involved

Nice To Haves

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Responsibilities

Oversees daily outbound processing operations including releasing, picking, staging, and loading of all customer orders. Leading a supervisory staff consisting of Five direct report supervisors.
Ensures operations are in compliance to the business unit’s standard operating procedures and implements operational changes cascaded from the Site Director.
Directs people management processes for the warehouse, including staffing, training and development, and talent management for 60-90 hourly and salaried teammates.
Recognizing the employees’ diverse skillsets and levels of experience, provides motivational leadership and champions a culture of high performance, learning, and safety.
Responds to disruptions in outbound processing and ensures that customer commitments are fulfilled.
Communicates with Sales and Customer Service teams within the business unit to understand customer concerns and makes adjustments to operations and people resources in response.
Manages all safety trainings and procedures for warehouse operations, ensuring that operations are in compliance with safety regulations and best practices. Applies knowledge of warehouse safety to continuously and proactively mitigate risks.
Monitors performance and productivity metrics and reports on operational outcomes to Site Director.