Manager - W/H & TPL

Glovis•Belleville, MI

1d•Onsite

About The Position

The Manager - W/H & TPL plays a pivotal role in driving new business development, fostering strong customer relationships, and supporting operational excellence. This position is also supervising warehouse and distribution (W&D) as well as freight forwarding operations, ensuring efficient service delivery, and actively contributing to the growth of the business.

Requirements

Proficient in MS Office (ex. Excel, Word, Outlook, PowerPoint, and other database systems)
Bachelor's Degree Required
7 - 10 Years of Experience in Logistics, Sales, and/or Warehousing Required

Nice To Haves

Problem solving skills, organizational skills, ability to work independently and handle multiple projects
Having strong communication skills to manage the internal department and external customers
Record of successful distribution and logistics
Knowledge of WMS, TMS, ERP, and IATF 16949
Proficient both in English and Korean
8 - 13 Years of Experience in Logistics, Sales, and/or Warehousing Preferred

Responsibilities

Identify and pursue new business opportunities in logistics, warehousing, and freight forwarding
Develop proposals, presentations, and pricing to attract potential clients
Collaborate with senior management to develop growth strategies and achieve revenue targets
Build and maintain strong relationships with existing and prospective clients
Address customer inquiries, concerns, and service issues in a timely manner
Act as a key contact for clients, providing solutions, and ensuring customer satisfaction
Oversee daily W&D and freight forwarding operations to ensure efficiency and compliance
Coordinate with warehouse and logistics staff to optimize workflow and resource allocation
Monitor performance metrics, analyze operational data, and implement improvements
Ensure adherence to safety, quality, and regulatory standards in all logistics activities
Support and mentor team members, fostering a collaborative and productive work environment
Assist in staff training, scheduling, and performance evaluation
Prepare regular reports on business development activities, customer feedback, and operational performance
Maintain accurate documentation for shipments, inventory, and client communications
Other duties as assigned

Benefits

Medical Insurance
Vision Insurance
Dental Insurance
Health Care & Dependent Care Flexible Spending Accounts (FSA)
Basic Life and AD&D as well as Short-Term & Long-Term Disability
Paid Vacation, Holidays, and Sick leave
Hospital and Critical Illness Insurance
Wellness Program and Gym Reimbursement
401(k) with Generous Matching
Referral Bonuses
Auto Allowance
Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities
Discretionary Bonuses
Tuition Reimbursement