Manager, Visual Merchandising Programs

Apple•Cupertino, CA

25d

About The Position

Imagine what you could do here! The people here at Apple don’t just create products — they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to foster a culture where everyone belongs and is inspired to do their best work. Apple’s worldwide Retail Engagement, Marketing and Merchandising (REMM) team creates and delivers programs, campaigns, initiatives, and experiences that help Apple Retail’s customers and teams discover, buy, and go further with Apple products and services. These efforts increase awareness, drive conversion, and grow affinity for Apple. The Manager, Visual Merchandising Programs (VMP) leads a highly-skilled team of producers responsible for the development and delivery of all in-store visual elements across product launches and campaigns in our global Retail Stores. The manager acts as a point of expertise, integration, and accountability for Retail brand initiatives including windows, fixtures, signage, product displays, and elements. This role partners closely with teams across Apple and within the Retail organization to align and evolve our global strategies, driving unique customer experiences that amplify our strategic brand and product focuses. DESCRIPTION The Manager, Visual Merchandising Programs supports our Retail Merchandising and Marketing strategy through the creation, development, and in-store implementation of visual elements across all stores. The role ensures worldwide feasibility, through a deep understanding of our customer journey, store operations, and unique store requirements. Develop and coach a passionate and focused WW team. Set goals for workflow, model collaboration across groups, and develop organizational capability. Identify and communicate key priorities and responsibilities to generate drive for results, teamwork and achieving business goals. Provide direct reports and partners with recognition, feedback and development opportunities, building effective teams. Challenge and empower team members to achieve business and customer objectives. Communicate inspired team vision and purpose. Understand Retail’s strategy and engage in conceptualization and planning of initiatives to shape their execution. Lead partnership and create efficiencies with existing processes, improving implementation in stores, as well as cross-functional work streams across Retail and Apple, Inc., including Product Marketing, Industrial Design, Hardware Engineering (REPD), Marcom, Places, REMM, and Store Operations.

Requirements

10+ years of progressive experience in retail, merchandising, program management or other related fields.
3-5 years experience leading teams, either through direct people management or leading large cross-functional initiatives.
Bachelor's degree (Business, Marketing, or related degrees preferred) or industry equivalent experience.

Nice To Haves

Identify talent and build effective teams with a focus of people development.
Ability to collaborate, build rapport, credibility, and influence across multiple teams and stakeholders to align objectives and get results.
Experience with process development, project management, problem solving & strategic thinking.
Drive for innovation and experience leading strategic planning and project management initiatives.
Supply Chain Management, vendor management or creative/product development experience.
Ability to thrive in an ambiguous, fast-paced environment, with the ability to flex from high-level strategy to fine attention to detail.
Excellent written, verbal, and presentation skills and can communicate effectively with a broad range of collaborators, including senior leadership.

Responsibilities

Leads a highly-skilled team of producers responsible for the development and delivery of all in-store visual elements across product launches and campaigns in our global Retail Stores.
Acts as a point of expertise, integration, and accountability for Retail brand initiatives including windows, fixtures, signage, product displays, and elements.
Partners closely with teams across Apple and within the Retail organization to align and evolve our global strategies, driving unique customer experiences that amplify our strategic brand and product focuses.
Supports our Retail Merchandising and Marketing strategy through the creation, development, and in-store implementation of visual elements across all stores.
Ensures worldwide feasibility, through a deep understanding of our customer journey, store operations, and unique store requirements.
Develop and coach a passionate and focused WW team.
Set goals for workflow, model collaboration across groups, and develop organizational capability.
Identify and communicate key priorities and responsibilities to generate drive for results, teamwork and achieving business goals.
Provide direct reports and partners with recognition, feedback and development opportunities, building effective teams.
Challenge and empower team members to achieve business and customer objectives.
Communicate inspired team vision and purpose.
Understand Retail’s strategy and engage in conceptualization and planning of initiatives to shape their execution.
Lead partnership and create efficiencies with existing processes, improving implementation in stores, as well as cross-functional work streams across Retail and Apple, Inc., including Product Marketing, Industrial Design, Hardware Engineering (REPD), Marcom, Places, REMM, and Store Operations.