Manager VI

TX-HHSC-DSHS-DFPS•Austin, TX

4d•$7,015 - $11,865•Hybrid

About The Position

This position is hybrid, two in-office days per week in Austin. Applicants from outside Texas must be willing to relocate within 30 days of hire. Manager VI performs advanced managerial work for the Provider Finance Department under the direction of the Director of Data Integration & Support Services. This position oversees multiple technology and business support functions, including a team of Data Analysts, a team of Web Application Developers, and staff responsible for administration and maintenance of the department's SharePoint and website platforms. Performs advanced managerial work providing direction and guidance in strategic operations, data governance, systems development, and information management. Work involves planning, organizing, assigning, and evaluating the activities of professional and technical staff; overseeing data analysis, web application development, and digital communication platforms; ensuring compliance with agency technology standards and policies; and supporting executive decision-making through data-driven insights and technology solutions. Supervises the work of others and works under limited supervision with considerable latitude for the use of initiative and independent judgment.

Requirements

Graduation from an accredited four-year college or university with a bachelor's degree in Information Systems, Computer Science, Data Analytics, Business Administration, Public Administration, Management Information Systems, or a related field. Relevant work experience may substitute for education on a year-for-year basis.
Experience overseeing (managing or team lead) of professional technical staff, analysts, developers, or technology support teams.
Knowledge of principles and practices of management, leadership, and employee development.
Knowledge of data analytics, business intelligence, data visualization, or reporting methodologies.
Knowledge of data governance, data quality management, and information management principles.
Knowledge of web application development methodologies, systems development lifecycles, and software development practices.
Knowledge of website administration, SharePoint administration, content management systems, and digital collaboration tools.
Knowledge of project management principles, technology governance, and resource management practices.
Knowledge of strategic planning, organizational performance measurement, and process improvement methodologies.
Knowledge of state and agency policies, procedures, regulations, and technology standards.
Knowledge of information security, accessibility requirements, and records management principles.
Knowledge of Texas Health and Human Services programs, functions, and organizational structure.
Skill in leading, coaching, mentoring, and developing professional and technical staff.
Skill in managing multiple teams with diverse technical and operational responsibilities.
Skill in analyzing complex business and operational data to support decision-making.
Skill in directing data analytics, reporting, and business intelligence activities.
Skill in managing web application development and technology implementation efforts.
Skill in administering SharePoint environments, website platforms, and digital communication tools.
Skill in developing policies, procedures, and operational standards.
Skill in communicating effectively with technical and non-technical audiences.
Skill in preparing executive-level reports, presentations, and recommendations.
Skill in managing competing priorities, deadlines, resources, and stakeholder expectations.
Ability to lead and manage complex technical and business support functions.
Ability to establish priorities and allocate resources effectively across multiple work units.
Ability to translate business requirements into data, technology, and process solutions.
Ability to evaluate organizational performance and recommend improvements.
Ability to ensure compliance with agency policies, security standards, and technology requirements.
Ability to build collaborative relationships with leadership, staff, and stakeholders.
Ability to manage technology initiatives and operational projects simultaneously.
Ability to interpret and communicate technical information to executive leadership and business users.
Ability to foster a culture of accountability, innovation, collaboration, and continuous improvement.
Ability to exercise sound judgment and independent decision-making in complex situations.

Nice To Haves

Experience within Texas Health and Human Services, another state agency, or a large public-sector organization.
Experience managing data analytics and business intelligence programs.
Experience leading web application development teams.
Experience with SQL Server, SharePoint, or Azure services.
Experience managing cross-functional technology and business improvement initiatives.
Master's degree in Information Systems, Business Administration, Public Administration, Data Analytics, Management, or a related field.
Project Management Professional (PMP)
Microsoft Certified: Power Platform, Azure, or Data Analyst Associate
Microsoft SharePoint Certification
Certified Business Analysis Professional (CBAP)
Certified Analytics Professional (CAP)
Certified Scrum Master (CSM)
Lean Six Sigma Certification

Responsibilities

Provides leadership, direction, and oversight for teams responsible for data analytics, web application development, and departmental digital platforms.
Establishes goals, priorities, performance expectations, and workload assignments to support department objectives.
Provides coaching, mentorship, and professional development opportunities for staff and supervisors.
Conducts performance evaluations and manages personnel actions, including hiring, disciplinary actions, leave approvals, and employee development activities in accordance with HHSC policies and procedures.
Ensures staff resources are appropriately allocated to support operational priorities, technology initiatives, and business needs while maintaining quality service delivery and customer support.
Oversees the collection, analysis, validation, and reporting of departmental data to support operational management, strategic planning, and executive decision-making.
Ensures the development and maintenance of dashboards, reports, metrics, and analytical tools used to monitor performance and identify opportunities for process improvement.
Promotes data governance, data quality, and consistency in reporting methodologies.
Collaborates with department leadership and stakeholders to identify reporting requirements and develop data-driven solutions that support business objectives.
Oversees the design, development, implementation, enhancement, and maintenance of departmental web-based applications and technology solutions.
Ensures development activities follow agency security, architecture, accessibility, and technology standards.
Collaborates with business units, information technology divisions, vendors, and stakeholders to identify requirements, prioritize enhancements, and implement solutions that improve operational efficiency and customer service.
Monitors project progress, scope, deliverables, timelines, and resource utilization to ensure successful delivery of technology initiatives.
Oversees administration and governance of departmental SharePoint sites, intranet resources, and web content platforms.
Ensures information is accurate, current, accessible, and aligned with agency communication standards and policies.
Develops standards and procedures for content management, information architecture, user access, records retention, and digital collaboration tools.
Promotes effective use of department communication platforms to facilitate information sharing and operational transparency.
Collaborates with executive leadership, program areas, Information Technology staff, contractors, and external stakeholders to support departmental initiatives and strategic priorities.
Participates in planning activities, process improvement efforts, technology modernization projects, and organizational change initiatives.
Performs other duties as assigned to support agency priorities and business operations.